social care

📅 Daily note for 11 November 2024

My ongoing search for the perfect ‘everything bucket’ has led me to UpNote⬈. It looks good, but expect me to never mention it again. #

Against the standardisation of product management⬈ by Roger Swannell. Am stealing this:

standardise where interoperability is required, otherwise optimise for innovation

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From ideals to realities: navigating complexities in adult social care⬈ from dxw.

Due to our short timescale, it was clear that following the perfect co-design methodology wasn’t practical. However, we didn’t want to abandon the concept completely and risk the solution not being fit for purpose. This meant we had to rethink and focus on what we could do in the time available.

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GOV.UK Forms in motion⬈:

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Daily note for 10 November 2023

Excellent technology advice. There are lots of other product categories that this could apply to, I’m sure.

This is great, from Audree at Public Digital: Changing how we change in the public sector. Business cases, big programmes and all that stuff can really hamper good work.

This is another great post from the digital team at Stockport Council: Updating our website: new brand, better performance, and a lot of TLC.

Very useful update on the really important work happening in digital social care from Alice Ainsworth.

This Transformation Programme Director role at Tandridge looks like a really good opportunity for the right person.

Daily note for 10 October 2023

Props to Doug for pointing out this free course called Mastering Systems Thinking. Am giving it a go!

Stockport Council published Towards a digital solution to reduce delays in transferring patients to social care.

Hurrah for Adele Gilpin and the West Northants digital folk for working in the open on their new blog!

Dan Hon writes in his newsletter about the imminent enshittification of Substack. This is not news I want to hear. I replied on LinkedIn:

I guess as well as Quora the other comparison is with Medium, which started out offering an amazing user experience for writers and an ok one for readers, but now seems to want people to log in just to read content.

The problem at the moment is that the experience for writers on every email platform I have tried recently has been so awful, it’s pushing people towards Substack, despite the fact that there are these warning signs for readers.

I’ve been coping with the slow death of Twitter by making more use of my blog, and maybe I ought to start archiving newsletters on there too, just to keep an open web version always available.

So expect to see a slew of posts on here soon, copied and pasted from my newsletters 😀

AI isn’t a drill, and your users don’t want holes –

The Tyranny of the Marginal User – this is excellent:

What’s wrong with such a metric? A product that many users want to use is a good product, right? Sort of. Since most software products charge a flat per-user fee (often zero, because ads), and economic incentives operate on the margin, a company with a billion-user product doesn’t actually care about its billion existing users. It cares about the marginal user – the billion-plus-first user – and it focuses all its energy on making sure that marginal user doesn’t stop using the app. Yes, if you neglect the existing users’ experience for long enough they will leave, but in practice apps are sticky and by the time your loyal users leave everyone on the team will have long been promoted.

Daily note for 12 September 2023

“It’s Official: Cars Are the Worst Product Category We Have Ever Reviewed for Privacy” – somewhat concerning.

Love this, eccentric bringing back to life of ancient, almost useless technology. Beautiful.

Lovely reflections from Tim Davies, someone I don’t speak to much these days but remember very fondly from the wild west early days of social media and whatnot.

Lloyd on networks, connections and location – and why we need Dopplr back.

Lambeth are in the seat for this Local Digital Fund project on building control. Worth keeping an eye on. (Again, though, why oh why Medium?)

James Herbert reflects on recent engagements around data, and what lessons can be drawn. Definitely worthy of a mull.

As Rob on Twitter says, these five points from TechUK about ‘care tech’ feel a bit sticking-plaster-y.

Learning Pool talks Social Care e-learning in Manchester and London

Learning Pool Social Care briefingsIn the run-up to Wednesday’s publication of the health and social care bill David Cameron is discussing his plans to overhaul public services, including the NHS, today.

You can voice your thoughts on Cameron’s plans with other social care professionals by grabbing one of the few places remaining at our free expert-led Social Care briefings taking place in Manchester on 19 January 2011 and London on 20 January 2011.

>> Manchester Social Care Briefing, 19 January – Reserve here

>> London Social Care Briefing , 20 January – Reserve here

With the move towards refreshed Common Induction Standards planned for 10 June 2011 and against the background of ever changing public sector climate, you will learn from industry speakers and see how e-learning can achieve care provision whilst delivering significant efficiency savings.

For the Common Induction Standards, less than five months remain of transition window for social care practitioners to move from the old standards to the new before the old standards are removed.

From the Social Care Institute of Excellence (SCIE), will be Colin Paton who will introduce their work in the area of e-learning with the London delegates and share the results of research SCIE ran with Ipsos MORI into the e-readiness of the social care sector.

Warwickshire County Council’s Carol Judge, an expert on Safeguarding Adults and DoLS, will be discussing the changes that are on the horizon in these areas and also her experience in using e-learning as a way to reach out to GP’s.

Shedding light on social care in the 21st century will be Ophira’s Lyn Meaden. Lyn will be looking at the massive challenges ahead in adult care, from partnership working to efficiencies and how Learning Pool Social Care can help you tackle some of these.

Representing the third sector will be Alzheimer’s Society who will share their experience of the Dementia e-learning module that they worked on in partnership with SCIE. Wrapping up with the event will be an open table discussion when delegates will have the opportunity to ask speakers further about their areas of expertise and network with other delegates.

If you cannot attend Manchester or London, you can request the speakers’ presentations from the briefings here.

Plus, you can visit www.learningpool.com/socialcare to create a free account with your .gov.uk or .nhs.uk email address.  For a demo of  Learning Pool Social Care please email hello@learningpool.com

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