An online notebook
This from Dai Vaughan is really excellent on how technology failures keep damaging people’s lives, and how frustrating it is that the answers to this problem are well known, but unevenly implemented. Mike Bracken’s take on Horizon. Still noodling on what to do with the newsletter. Feels increasingly icky to keep using Substack but it … Keep reading
Substack’s Nazi problem seems to be getting a lot of attention at the moment. It’s a weird one for me, because I just don’t see it. It was a bit like that for me on Twitter as well, lots of people would say how toxic it was, but that just wasn’t my experience. Doesn’t mean … Keep reading
Props to Doug for pointing out this free course called Mastering Systems Thinking. Am giving it a go! Stockport Council published Towards a digital solution to reduce delays in transferring patients to social care. Hurrah for Adele Gilpin and the West Northants digital folk for working in the open on their new blog! Dan Hon … Keep reading
I newsletter-ed and LinkedIn-ed about something I have been working on recently to help local public services increase their understanding of digital working and culture at scale. It’s an e-learning course which explains digital, user centred service design, agile, data and technology, all in a way that is rooted in the local public service context. … Keep reading