What do people want to know?

I am planning a series of posts on this blog that will go right back to basics on a number of social web topics, partially just to be helpful but also to help develop the documentation for some workshops I am planning.

What I would like to know is what sort of topics people would like covered in terms of social media tools and services. Which services could be of most use in your organisation, but are really hard to explain?

Some ideas I had were for simple stuff like RSS, tagging and social bookmarking.

What would you like to see me write about here?

3 thoughts on “What do people want to know?”

  1. Hi Dave,

    I think my organisation is interested in social media but doesn’t want to be driven by the technology products themselves and wants to understand the functions so that they can better understand what additional things they think it could be used for.

    An example being twitter, a number of people like it but are concerned by the sometimes lack of performance and lateness in updates being applied. This might cause some people to be put off and reaffirm their concerns that free stuff is rubbish…However i am keen to explore possible in-house versions or something similar.

    Hope this makes sense. Carl

  2. Hi Dave – I like the Commoncraft films for explaining stuff simply – what I think could be useful is something to back these up with how they can be put to use in workflows for different people/organisations – for example “Effective Tools for Youth Workers”, “Effective Tools for Non Profit Project Managers” etc.

    Tools isn’t the best word but what I mean is demonstrations of how people in different roles could use the different things available as ‘real life’ examples.

    http://www.commoncraft.com/ (link)

  3. Hi Dave,

    Thanks for soliciting ideas. I’m in the municipal government scene. I’m interested in how local government might democratize its affairs through social media.

    It seems to me that if we don’t do anything in this direction we still yet establish a hierarchy, a ranking, a privilege of the status quo…that tired old, mainly ineffective venue of public opinion, the “Town Hall Meeting”, or worse, the vote every 4 years or so.

    We have practically zero uptake of Web2.0 in Nova Scotia towns and rural municipalities. I think we’re missing the social media boat.


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