Daily note for 26 September 2023

Rather terrifyingly, I was invited to chat on this podcast, which came out yesterday, on all things local government, technology and digital. Nice practical tips on Outlook etiquette from top localgov blogger Tass. Two great jobs at City of Lincoln Council, joining a team that’s really going places under the awesome leadership of Emily Kate … Keep reading

Daily note for 22 September 2023

“While we are thinking about the future, the present is still happening.” Julian Thompson in his keynote at Service Design in Government. Saw this quote shared a number of times and I love it! Tass has put together a website for the LocalGov Apps Managers Network using localgov.blog. Awesome! Do join if that’s your thing. … Keep reading

Daily note for 21 September 2023

I newsletter-ed and LinkedIn-ed about something I have been working on recently to help local public services increase their understanding of digital working and culture at scale. It’s an e-learning course which explains digital, user centred service design, agile, data and technology, all in a way that is rooted in the local public service context. … Keep reading

Daily notes for 19 September 2023

Redesigning the DDaT Capability Framework. Can data help me solve this problem? Dorset Council claims progress with roll out of digital social care records. “Elon Musk: Social media platform X could go behind paywall” Shoulda woulda coulda. People need to stop reporting on what this man says and focus on what he does. “Why Voice … Keep reading