Rebooting America

The Personal Democracy Forum has published a free eBook called Rebooting America: Ideas for Redesigning American Democracy for the Internet Age. It’s full of great little essays by such luminaries as David Weinberger, Clay Shirky, Howard Rheingold and Jeff Jarvis.

Well worth downloading and having a read. I’m going to be looking to see what we in the UK can learn from it. My guess? A lot.

Update: Tom Watson blogs about it here.

Communities in ‘Control’? Meh.

On the day that the results of a poll in London reveal that, while one in four Londoners would like to be a local politician, hardly anyone knows anything about them or what they do, Hazel Blears has a piece published asking for councillors to be given more control.

First up, that survey. Reported on 24dash.com:

One in four Londoners are interested in becoming a local councillor – despite widespread ignorance about what their councils actually do, according to a survey commissioned by London Councils.

The poll, carried out by Ipsos MORI, revealed that almost half the people surveyed incorrectly believe that their local council runs the police and hospitals.

Only two in five people know which political party runs their own local council, and just 6 per cent of Londoners know the name of their council’s leader.

But despite this, one in four said they would be interested in standing for election as a local councillor.

The results also showed that many people were confused about the role of a councillor. While 71 per cent of people know that councillors receive some payment for their council work, 52 per cent wrongly believe they must represent a political party and 32 per cent think they must hold a formal qualification.

This of course is nothing new, and not unique to London. People are not generally aware of what their local authorities do for them. Whether they would still be so interested in being a councillor once they knew what it’s about might be another matter.

Hazel Blears, Communities and Local Government Minister, thinks councillors, like everyone else these days, need to be ’empowered’:

…the white paper will include a new set of powers for local authorities to be able to promote democracy. This ‘duty to promote democracy’ will mean that local councils are placed in their proper context: not as units of local administration, but as lively, vibrant hubs of democracy.

All this will be revealed in the community empowerment white paper – Communities in Control – to be published this Wednesday (9/7/08). That’s a bit of a weird title, isn’t it? Isn’t control what most of this stuff is supposed to not be about?

Andrew Brown has his say on the matter, tying things in neatly to his local context:

My guess is that Hazel wouldn’t see Lewisham as somewhere which has too many problems on this front, and she’d be right, to an extent. The development of ward based assemblies seems to significantly enhance the community leadership opportunities for councillors, and my experience was that Lewisham’s officers have a healthy respect for the democratic mandate. But, I still think that more could be done to promote the decisions that are being taken and the political debates that are currently being had by our elected representatives.

I had a chance to have a modest input into the White Paper by attending Simon Berry’s Web24Gov workshop at CLG last month. I doubt the whole eDemocracy/eGovernment/eWhatever agenda will get much of a mention, which is a shame as it is potentially so important.

Social web tools help people get together – the proof is in the number of STDs people are catching. Now, there is no reason why this stuff can’t be used to get people into town halls as well as clap clinics.

  • The rise in working hours and commutes means that a lot of people don’t have the time or energy to go out to meetings or other events. That doesn’t mean that they don’t want to be involved however, and the social web provides an ideal interface for them to do so remotely.
  • The use of tagging and aggregation means that people can quickly and easily find the information they want on the web – provided they can find and are comfortable with the right tools to do so.
  • The use of new media communication tools allows local politicians and activists to put their message directly to the people, without the need to go through the filter of the local press. It also means they can get feedback through comments – both positive and negative – and can respond in kind, thus creating a dynamic conversation. The CivicSurf project promotes this brilliantly.

Do I think that the social web is the cure to all the problems of local democracy? Of course not. But I do think it can help, and it can help quickly and cheaply. My message to civic leaders: Keep doing surgeries. Keep distributing newsletters. But just spend a bit of time getting to know these new media forms, because they offer a direct line to people who might just have the ideas and enthusiasm you are looking for.

But talk of ‘control’ – however defined and however well intentioned – doesn’t really do anyone any good at all.

Show them a better way

Bit late on this one, but hey ho. The Power of Information Taskforce has launched a new initiative, which many commentators have ikened to the BBC Backstage project, to open up the way that government data can be hacked about. Effectively, ideas are being requested to improve the way government communicates. To quote the site, called Show Us a Better Way:

The Power of Information Taskforce want to hear your ideas on how to reuse, represent, mashup or combine the information the government holds to make it useful.  To provide you with some raw materials we will be posting some links to information sources here.

Steve Dale recorded a video of Tom Watson – the Cabinet Office Minister responsible for the Task Force – introducing the competition at 2gether08.

Bill Thompson writes:

The downside is that although they’ve got access to many of these sources they can’t be used freely yet, as there are still many restrictions on how we can exploit the data the government collects on our behalf. But if enough good ideas emerge then it will help put pressure on the various data holders to offer more permissive license, and we may eventually see a general presumption that public data is freely available to the public, as The Guardian has been arguing for a while now.

Simon Dickson says:

Having worked with several of the data suppliers listed, I’m delighted they managed to get agreement to expose their data – although I guess the backing of a Minister who actually understands it all can’t have done any harm. It’s especially inspiring to see the Office for National Statistics joining the effort, with the release of an API for its disappointing Neighbourhood Statistics. Here’s hoping the Community can do a better job on interface design and results presentation.

A term that has been bandied about a good deal recently in connected with this and other initiatives is ‘codesign’, the idea that processes and products are best developed in the open, with the cooperation and collaborative between government, organisations, communities and individuals.

In many ways, there is no reason why government shouldn’t engage in these sorts of developments, after all it theoretically shouldn’t have the competitive elements that might dissuade commercial enterprises from sharing all.

I wonder if I can tie in here the comment Tom Steinberg of MySociety left here recently, picking up on a point I made about who’s responsibility it is to actually get things done in this space:

“Is it organisations like MySociety? Or is it every individual with a laptop and a broadband connection? I am beginning to suspect the answer is the latter”

That would be awesome, but until Ning gets good enough to make building sites like WhatDoTheyKnow into a point-and-click exercise we’ll have to keep filling the gaps, sorry!

Of course, there is no need for Tom to apologise at all. There is a gap at the moment, and MySociety is filling it, and enriching the online political experience better than anyone else. No doubt too that MySociety will be coming up with some awesome, innovative ideas to make use of data, whether through Show Us a Better Way or not.

Exercises like this one just launched by the Taskforce make the liklihood of a growing army of bedroom government institutional hackers all the more likely. They may only have a very narrow interest in a specific part of government. They may not want to help government at all, but maybe groups on the outside of the usual political processes. Either way, they may nevr have had the chance to participate in these kind of exercises before.

It will be interesting to see, if the codesign concept takes off within government, whose (who’s?) responsibility it ends up being. It’s not a webby’s job, really, but it isn’t strictly a policy thing either. It blends and mashes the two into a new role as ill-defined and messy as the process of codesign itself. How this can fit into a departmental org chart, God only knows.

Learning from Obama

One of the interesting topics to emerge from 2gether08, specifically the sessions on whether UK politics is ‘big enough’ for the web, and ‘egov to wegov‘, was where we stand on campaigning online, especially in comparison with the US.

This ties in neatly with a speech made by the Skills Minister, David Lammy, last week:

The danger, in a world where Westminster has created its own industry of think-tanks, lobbying firms, PR agencies and media outlets, is that we lose the rich diversity to a generation of politicians who have emerged not from the professions, the business community or the unions but from within Westminster itself.

It’s dangerous because people struggle to find the connections with this political class that seems to operate in a different world.

This has been picked up by a few commentators, such as Simon Dickson:

But he’s absolutely right: the [online] tools are cheap, often free, and easy. It’s not whether you can do it, it’s what you do with it. It’s also quite interesting to see him talking in terms of a ‘fightback’. It’s often said that campaigning is easier when you’re in opposition: by pre-emptively accepting defeat, could that kickstart Labour’s online efforts?

Andrew Grice in The Independant:

Mr Lammy was calling for a cultural revolution in our politics to reconnect it with the people, as Mr Obama has done. New Labour, he admitted, was never “a movement that filtered down to ordinary people”.

Andrew Sparrow in The Guardian:

It was a speech about the lessons to be learnt from the US presidential elections and Lammy’s intention, I’m sure, was to promote a debate about the way Labour should change, not to deliver any coded criticism of the prime minister.

But his message, or at least one of them, was that “the political messages and methods of the 1990s are beginning to look very tired and dated”, and time and time again he made points that it would be impossible to imagine Brown saying, or even supporting.

Paul Canning has written regularly about the Obama campaign, too:

In the UK internet use is already by a majority, is growing over other media use and is only going one way – up. I would imagine that the Tories are ahead of the game on this (my impression, though I’m advised it may well be the Libdems – it’s definitely not Labour) but once the real facts have been unpacked it would be a huge mistake for the other parties to just think ‘fundraising’ and not recognise that – as well as having a compelling candidate – running from the bottom-up, empowering supporters and making use of the Web’s power is really what’s behind Obama’s success.

So here’s the thing. Politicians need to connect with people through conversation, conversation that can be messy and result in a loss of control. It means that the politicians go on a journey themselves through their campaigns, learning from their electorate rather than lecturing them – and they need to tell the story of that journey so that others may connect with them.

The web provides the tools for this to happen, and can be deployed quickly and pretty cheaply. All the political parties should be looking across the Atlantic and identifying the lessons they could learn from both the primary elections just finished, and the presidential election to come.

They also need to be planning this now, because while this stuff is dead easy to do, it’s damn hard to do it well.

On consultation

On Thursday night I was lucky enough to be invited to Number 11 for a few drinks with various online luminaries, including a bunch of guys who went on Web Mission 08 and lots of lovely government webbies too, courtesy of Tom Watson, the Minister for Doing Fun Things with the Web. William Heath describes some of the oddities of the evening on the Ideal Government blog.

One of the cool people I got to hang out with was Harry Metcalfe, who I met very briefly at BarcampUKGovWeb, and who is the guy behind Tell Them What You Think, a MySociety sponsored hosted project to bring government consultations to the masses through the web.

Essentially, Tell Them What You Think scrapes consultations that are published on various government websites, and sticks them in one place. The potential consultee can then browse or search for stuff that interests them, and respond as appropriate. Screen scraping isn’t ideal, and is a bit of a brutish way of doing things, but is entirely necessary when data is published in a way that isn’t easily reused. As always, Wikipedia is your friend.

This chatter with Harry coincided neatly with an item that popped up in my RSS feeds last week, from my local authority, Kettering Borough Council (yes! They publish news in RSS!). This stated:

The Borough Council would like to gain the public’s views on the East Kettering Strategic Design Supplementary Planning Document. This draft document will form a key part of the Local Development Framework for the Borough, a suite of documents that contain planning policies and will guide future development. The Supplementary Planning Document aims to proactively promote high quality design within the Urban Extension.

The Council is taking people’s views in through three different methods:

  • Face to face events in various different locations throughout the affected areas
  • By taking postal responses to the consultation documents which have been published online
  • By using the online consultation facility called ‘Limehouse’

Limehouse does sound rather interesting, and a quick google shows that plenty of other authorities are using it too. Would be interested to hear any reports on how well it works in the comments.

Even if Limehouse is lame, at least Kettering are trying, and also blending off and online methods to ensure as many people can get involved as possible.

My concern though is that we shouldn’t be thinking about consultation any more, and instead the word we should be using is ‘participation’. This ties in with my post a little while back on taking the boringness out of engagement. Tell Them What You Think is great, a brilliantly put together service, but I wonder whether having a place for people to go to is really the answer to this stuff.

Shouldn’t we be using the power of the social web to deliver interesting stuff to the people who might be interested in it? Do we really want everyone to be engaged on every issue, or just those that have an interest and an understanding of it?

This is why the identification and engagement with existing community groups is so vital in this area. These are people who could actually be bothered to organise themselves around an issue of shared interest or concern. The social web has a tremendous abiity to aggregate people together, but first the issues must be disaggregated until they are small enough for people to be able to get to grips with them in a meaningful way. They then need to be delivered to those people directly, and be able to receive responses in a number of formats to fit with the way the people, or groups, like to work themselves.