ICELE eDemocracy Guides

Alastair Smith at Newcastle City Council today brought my attention to the fact that the ICELE eDemocracy guides were no longer available. Effectively, the link to the page where they were distributed via the Lulu website no longer works.

Luckily for Alastair, and perhaps others, I saved the downloadable PDFs of the guides a while ago, and so now am happy to make them available here on DavePress for folk that want them:

I think I have them all, although four doesn’t seem that many. If you have any others I have missed, do let me know.

Collaborating on Digital Mentors with Voicebox

I am enjoying helping with the Voicebox bid for the CLG digital mentor project: those involved like Helen, Anne and Ben from UK online centres are so enthusiastic and eager for the open, collaborative approach they are taking to succeed.

Here’s a video of Helen Milner talking about the Voicebox bid:

As part of the tendering process, all interested parties had to submit an expression of their interest to CLG to advance to the next stage. Voicebox has done just that, and what’s more, they have posted the content of their EoI on their blog! Great work!

Also on the blog, Voicebox are keen for people to post their thoughts on digital mentoring, whether in their big picture thread, or by adding thoughts about any of the work packages that have been identified so far. This can be done by leaving comments on existing posts – which quite a few people have started to do already – or by contacting the team using admin@voice-box.org.uk to write a whole new post.

Here’s a second video, which features, from left to right, Paul Henderson of Ruralnet, me, and Nick Booth. We’re talking somewhat disruptively about whether digital mentors would be better off without CLGs money… it’s all David Wilcox‘s fault, who was encouraging us to be naughty.

Anyway, part of the reason I included this video is for the benefit of readers of this blog who haven’t met me yet and who assume I am significantly older than I am. It happens a lot.

Digital mentors picking up speed

Things are starting to pick up with the digital mentors initiative, which is a part of the digital inclusion programme supported by the department for Communities and Local Government.

There is now the option to express an interest in tendering for the money to run the pilots, which is a reasonably healthy £900k. To help support this process, there is a workshop being held at BERR on Victoria Street, London on 19th November between 3 and 5pm.

Further developments have seen UK Online Centres, one of the obvious candidates to put in a bid, reach out to the community being developed at www.digitalmentor.org through a blog post by the Managing Director of UKOC, Helen Milner. This is great news – rather than use their own website to push out messages, UKOC are going where the people are to enable collaboration on their bid. Helen wrote:

We all obviously share a passion to ensure that the digital mentor programme is a success, and that it embraces the best of community development and technological innovation. I’m keen to discuss ideas for the programme here on this blog so that we can use open innovation principles to develop a bid together.

Do come to the blog, the wiki and the email list and help out in any way you can.

David Wilcox as ever has his finger on the pulse, and has produced an excellent summary post over at Social Reporter, including pointing out the exciting news that Ruralnet are also keen to be involved. He writes:

UK Online Centres have the local presence, experience and capacity to head up a bid, so I hope they are willing to do that. Ruralnet also have a strong track record through their work with Net:Gain and DirectSupport. Together with independent trainers, consultants and activists we can put together a strong core team, with an oppen invitation to others to join.

There seems to be some real coming together over this: an acknowledgement that a) no single organisation or individual has all the right answers to meet this challenge; and b) that this is too important a project to be allowed to go wrong.

By working together, we can make sure this succeeds.

New Zealand Gov blog

The New Zealand State Services Commission has started a blog – you can find it here. In their words:

We’re aiming to build thought leadership around significant work programmes, including Authentication, Strategy and Policy and Web Standards, as well as providing a best practice example of how to effectively manage social media as part of public sector communications. Other agencies ask us for guidance in setting up their own blogs – what better way to help them than to give a clear demonstration of how we do it, and the policies behind our thinking? We’d like to look at how the public and the Government can interact better through the use of new technologies. We’re interested in issues around identity, privacy, accessibility, intellectual property, e-government guidelines and Web 2.0. If you have thoughts or feelings in this area, you’re our target audience, whether you work for the government or not.

They have some interesting posts up already, including one on gov ICT strategy in the current unsettled financial situation:

Long term fiscal pressures need long term investment and expenditure responses. In New Zealand government ICT we have a unique window of opportunity in the next 2-5 years arising from the replacement of “legacy” transaction processing systems implemented in the 1990s. We can redesign systems and re-engineer business processes across agencies to meet the expectations of the information age.

And this on government officials and Wikipedia:

Superficially, Te Ara, an encyclopaedia run by the Ministry for Culture and Heritage, seems to be a competitor of Wikipedia: they offer the same service. However, unlike consumers of shoes or cars, consumers of information need not (and seldom do) choose one or the other: their produce is complementary and their relationship is mutually beneficial. Wikipedia relies on sites like Te Ara as references for their content, and Te Ara relies on sites like Wikipedia linking to Te Ara as a resource, in turn directing traffic there.

Good stuff and well worth subscribing. Wouldn’t it be good to have an agenda setting ‘official’ blog for government at all levels in the UK?

Found via the Connected Republic.

Do councils need a website at all?

Simon Wakeman poses a potentially controversial question on his blog:

One idea that’s been playing on my mind for the past few days is whether a council needs a website at all.

Initially this might seem like complete heresy. Surely a public sector body providing services to local residents needs a website to help them communicate and provide online services to their residents?

But do they need a website in the sense that we might see a traditional “destination” website – a place where people go to find out information and do council stuff online?

One of the things that is making me challenge some assumptions is the increasing focus on place in local public services. For the uninitiated this means that there’s much less focus on the organisation providing particular local services (eg council, police, primary care trust…) and more on the organisations working together to provide services in a coherent way that suits residents and businesses, not service providers.

So why a council website alongside a police website alongside a primary care trust website?

He goes on to make some further really interesting points. Well worth a read.

I’m also thinking I need to add Simon to the Public Sector Bloggers list…