Is government a knowledge business?

Enterprise 2.0 is a label Andrew McAfee coined to describe the use of collaborative tools within large organisations, focused on the benefits this offers to non-technical managers rather than technology-for-technology’s sake enthusiasts. In other words: blog, wikis, forums, and social networks are nice, but what does it mean for a service manager? As always Wikipedia … Keep reading

Importance of mobile

Mobile platforms are going to be ever-increasingly important to government, not least in terms of communicating and consulting with citizens – especially in terms of engaging with the disadvantaged who are more likely to have a mobile phone than a web-connected computer. But there is another side of this too, which is the role that … Keep reading

City of Angeles moves to Google Apps

Interesting! Google Apps will also help conserve resources in the city’s Information & Technology Agency (ITA), which is responsible for researching, testing & implementing new technologies in ways that make Los Angeles a better place to live, work and play. Because the email and other applications are hosted and maintained by Google, ITA employees who … Keep reading