That was the ukgc10 that was

Flickr photo credit: Paul Clarke Blimey. The third annual unconference, or GovCamp, for government types went pretty well. Two main factors, marvellous and generous hosting by Google, and a terrific level of participation from pretty much everyone who attended. What’s more, nearly everyone stayed til the end! Massive thanks to the other sponsors, including Huddle, … Keep reading

Is government a knowledge business?

Enterprise 2.0 is a label Andrew McAfee coined to describe the use of collaborative tools within large organisations, focused on the benefits this offers to non-technical managers rather than technology-for-technology’s sake enthusiasts. In other words: blog, wikis, forums, and social networks are nice, but what does it mean for a service manager? As always Wikipedia … Keep reading