Overall, I’m quite pleased with the response to this conversation about the web we lost because one of my central points is that the arrogance and insularity of the old-guard, conventional wisdom creators of social media, including myself, was one of the primary reasons we lost some important values of the early social web. Seeing this resonate with those of us responsible gives me hope that perhaps we can work to remedy our errors.
Category: Social Media
Whose content is it, anyway?
Lloyd Davis has a thoughtful post on his blog about all the content he has been putting online for the last decade and a half:
I want to take stock and put it all in some order. It’s one of those things that really needs doing. I think I know pretty much what I’m doing here now – there’s writey stuff, there’s visual stuff and there’s audio stuff and sometimes it all gets mixed up but that’s about the size of it…
I hate the way that these are all differently integrated – ideally, I mean in that ideal world where I had a team of people to sort this out for me, I’d have everything also hosted independently and from today I’d not be using any of these services as the primary channel/home for anything.
I think Lloyd is right to be concerned – as he sees value in his content he wants to ensure he has some control, or ownership over it.
For a lot of people, of course, this won’t matter at all – perhaps they don’t consider their online output to have that much long term value. Indeed, for some people it will depend on the medium. I’m not overly fussed about my Tweets, for instance.
There are bits of my digital footprint that I work hard to ensure won’t disappear though. Take this blog for instance. I’ve been writing it since 2004 and there are nearly 2,500 posts on it. Not all – or even any – has that much value, but I’d be sad if I ever lost it.
So, I run my own server, with my own version of WordPress rather than relying on a third party service. I also back the whole thing up in three different places – locally on the server, on Amazon’s cloud and on my laptop.
Then there are the photos. My Flickr stream is full of them of course, which were either taken on a digital camera – in which case a copy must sit on a computer somewhere, from which I uploaded them, or a smartphone – in which case they might well be lost.
Photos I upload to Instagram via my phone automatically get sent to Flickr via IFTTT now, so there’s two copies of those, and anything uploaded to Flickr subsequently gets added to Dropbox, which then downloads to my laptop, preserving another copy.
Of course, there are loads of photos on my laptop, thousands, going back years, that aren’t online anywhere and are therefore at risk should something happen to my computer! Hence, backups to a local device (an Apple Time Capsule). I ought to sort out a cloud backup service like Carbonite too.
So, the answer is backups and lots of them. Not just local ones, either, but in the cloud somewhere too just in case your own hardware fails. My other advice, if you’re worried about this stuff (don’t bother if not), is to have a play with something like WordPress, get some web hosting, try importing content into it. Even if you don’t tell anyone about it, use it as an archiving service – where pretty much everything is under your control.
In other words, own your own destiny wherever you can. Where you host stuff on the web, make sure you have a local copy; and try to have a copy of content you treasure in the cloud too, just in case. Services like Twitter, Facebook, Flickr, YouTube, Pinterest – all of them – don’t owe you anything and you shouldn’t trust them to always be there or to always do the right thing with your content.
How open are council meetings?
DCLG have today announced that residents, bloggers, tweeters, community activists and hyperlocal sites should have the same access and facilities to council meetings as traditional newspaper journalists. This is important because it means Government recognises the valuable contribute the wider community makes to accountability in local government.
It’s a very timely announcement. For a while now I’ve been interested in the openness of council meetings. Namely, whether citizens, media or councillors are permitted to live tweet/blog, record audio of or film public meetings.
I have secured permission to film the meetings of my local council meetings in Lichfield and heard stories of others being forced to leave or even arrested for attempting to do the same.
These are just a few examples of the current state of play so an effort to document which councils allow their meetings to be opened up I created Open Council Meetings, a simple project to track which councils allow tweeting, recording and filming of meetings.
My hope is that the project can help bring together localgov enthusiasts, hyperlocal bloggers and active citizens to monitor the situation and put pressure on councils to open up.
ifttt – an absurdly useful little tool
If this…then that (commonly known as ifttt) is a ridiculously brilliant little thing.
It allows you to set automated tasks based on your activities online – and is as easy to use as clicking a few buttons – no complicated wrangling with the likes of Yahoo! Pipes here.
Here’s an example. You can tell ifttt that when you post a photo on your phone to Instagram, it should copy it across and post it in your Flickr stream too.
Or. you could tell ifttt that when you save a bookmark in Pinboard, it should also create a link post in your Tumblr site.
The ‘recipes’ page on the ifttt site is full of examples of how users are stitching together loads of online services to create something new.
I set something up recently that made me feel a bit better about the photos I share online. I already have my Instagram photos sent to Flickr – and Flickr remains my main online photo archive. So, I added a rule to ifttt to save any photos that appear on Flickr to my Dropbox account.
Of course, Dropbox syncs files automatically with all my computers, so this means I get a local copy of my photos saved, giving a bit more peace of mind.
Now, I’ll admit my use of ifttt is pretty boring. Anyone doing anything more exciting?
Options for curating online content
Curation is an answer to the problem of information overload. There’s so much stuff online these days – how do you read it all? Or rather, how do you decide what’s worth your attention?
A way for an individual or organisation to build a community or network digitally is to become a trusted curator – in other words, getting popular by sorting the wheat from the chaff on other’s behalf.
There are quite a few tools out there to help you do it. Here’s a few.
1. Social bookmarking
I use Pinboard, but there’s also Delicious and Diigo, amongst others. You see a site or page you like, so you save it to your bookmarks usually using a button on your browser. You describe the link, tag it with keywords, and it joins a public list that others can browse.
I also republish all my bookmarks as occasionally posts here on the blog – I doubt if anyone ever actually looks at my Pinboard page.
2. Storify
Storify is a neat tool for bring content together in a single place around a certain event or topic. So whether it’s photos, videos, tweets, blog posts or whatever, every type of content can be added to a single page, making it potentially the top destination for someone wanting to find out about that topic.
3. Pinterest
A pretty new site this, and still invite-only I think. Pinterest is all about visual stuff, encouraging users to ‘pin’ images and videos they see on the web to their own ‘boards’ or group boards along shared themes.
There’s a big social element to Pinterest too, with users encouraged to ‘repine’ things they’ve seen on others boards to pass them on to their friends, and so on. Bit like retweeting I guess.
4. Paper.li
Paper.li is an automated curating thingy that pulls tweets and stories linked to in tweets together for you, publishing them in a daily ‘newspaper’ of useful content. This is all based on your own followers’ activity, so hopefully all the content ought to be relevant and interesting.
It’s good because it’s automated and you don’t have to do a lot to make it work. It’s bad because it’s automated and you don’t have a huge amount of control over what it publishes.
5. Tumblr
As well as being a blogging tool you can use to publish your own original pearls of wisdom, a lot of people use Tumblr to curate, by ‘reflagging’ stuff they’ve seen elsewhere. Again, Tumblr makes this easy by using a button in your browser. Increasingly popular amongst young people who wouldn’t normally be seen dead doing something as dorky as blogging, Tumblr’s a huge and growing network of people sharing, resharing and reresharing content.
It’s also home to some hilarious themed sites – like Glum Councillors, for example.
That’s it
There’s five from me – any more?
Why senior managers need to lead online
I wrote a thing for the Guardian’s Public Leaders’ Network:
The explosion in online innovation throughout public services is seeing more and more activity taking place on the net, whether via interactive websites, or mobile applications. Networks such as Twitter and Facebook provide opportunities for knowledge sharing and problem solving on a scale unimaginable previously – and those in senior positions have to be a part of this conversation.
New Zealand government social media guidance
More examples of advice and guidance on using social media tools in government, this time from New Zealand.
The first bit is the High Level Guidance, described as helping:
organisations when they are trying to decide if they should use social media in a communications, community engagement, or a policy consultation context. It is intended to be useful to managers and leadership teams, but also provides basic principles, code of conduct issues, and templates that are important for practioners of social media.
The second is the Hands-on Toolbox, which
has been written to help practitioners who are setting up social media profiles and using the tools on a daily basis. It has been written for public servants with limited experience using social media, but also offers tools and tips that will be useful for those practitioners who have been using social media for some time.
Canada’s social media policy
Well worth checking out if you are designing your own organisation’s policy on this stuff.
The Twitter guide, updated!
One of the more popular things I have written is the guide to using Twitter in the public sector, published by my good friends at Learning Pool.
It was first produce a couple of years ago and was due an update, which has finally happened!
You can download the new version from the Learning Pool website – all for free, of course.
It would be good to get some feedback on the guide, and to hear what might be good to add to the next revision.
Don’t forget the Kind of Digital one page guides to various social media tools, which might be of use too!
Getting digital engagement right
Today I gave a talk at the CIPR public services communications conference. In case they are handy, here are the slides: