10 rules to start innovating

Little Innovation BookJames Gardner‘s Little Innovation Book is a great read for anyone who has an interesting in getting their team, department or organisation doing things differently. Not only is it short, and very practical, it’s also cheap – you can read it online for free, or buy an ebook version for a few quid.

Innovation seems almost a dirty word at times. I lose count of the number of times I see people putting on their lists of words they cannot bear. I don’t understand why this is; maybe because most people and organisations are so bad at it? I should think that would mean we ought to be talking about it more, in that case!

It strikes me that we need good innovation now, in government, more than ever. After all, what with the budget cuts, things are going to have to change one way or another. The two ideas that seem to be emerging from local government are shared services and outsourcing. I’m sure we can do better than that?

Anyhow, James’ book is made up of 10 rules for innovating. Am sure he won’t mind me reproducing them here, with a quick description of each. If you want more (including some great case studies), you’ll have to read the book.

  1. Create an Innovation Strategy First – decide what your innovation aim is and how you can best get there: do nothing, play to win, or play not to lose
  2. Define What Innovation Means – “one has to have an understanding of what will be acceptable as outputs from innovators before one starts to be innovative”
  3. Make Sure the Role of Innovators is Clear – are those with responsibility for innovation actually involved in innovating, or in promoting a culture of innovation?
  4. Have a Connection to the Money – innovators must ensure they get some budget, although not too much – but have to justify it to the bean counters
  5. Address the 3 Big Myths – which are that 1) ideas are the most important thing; 2) innovation is all about big hits; and 3) innovation is risky, unpredictable and a luxury
  6. Manage the Technologists – “The key to co-operation is to find a trigger point which allows Information Technology to contribute within the boundaries of their prioritization framework without alienating them altogether”.
  7. Answer the 3 Key Questions – which are: ‘Can we do this?’, ‘Should we do this?’ and ‘When?’.
  8. Drown the Puppy – to keep returns on innovation projects high, get used to killing the ones which probably won’t work out.
  9. Share Everything – “innovators who talk about their work, share their knowledge, and network widely seem to be much more successful than those who don’t”.
  10. Manage the People – have you got the right group of people in the team to work on the innovation project and make it work?

Personal learning and technology

I blogged over on the Learning Pool site about the personalisation of learning and development in public sector (indeed, any) organisations, and the role of technology in it.

Thought DavePress readers might also be interested.

One of the interesting developments of web technology has been the increasing focus on individual, personal choices. Don’t like what’s on TV? Choose something for yourself to watch on YouTube. Nothing of interest in the newspaper? Use Google to find a blog that covers the issues you’re into. And so on.

Now this issue of personal choice isn’t limited to our personal tastes in media consumption. It applies to everything. Increasingly, it’s applying to learning and development – and that could have significant implications for workforce learning.

Read the rest of it here.

Quick thoughts on open government

I rather like using the phrase ‘open government’ to cover – if I’m honest – the stuff I’m interested in. Indeed, the eagle eyed among you may have spotted that the tagline for this blog is now the suitably pompous “Open government and everything else”.

In many ways I like it because it enables me to put the use of social software in government into a wider context – important given the age of austerity in which we find ourselves. I’ve never thought that social media usage was an end in itself, but perhaps sometimes the actual end was never articulated particularly well. ‘Open government’ does that nicely.

The O’Reilly book, Open Government: Collaboration, Transparency, and Participation in Practice (which I would recommend) offers a useful definition of the three elements of Open Government:

  1. Transparency – open data and that sort of thing
  2. Collaboration – working together better within government (knowledge sharing, learning, enteprise 2.0 type stuff) and also collaborating with service providers, social innovators etc
  3. Participation – crowdsourcing, use of social media, co-production etc

My friend Dave Coplin posted up a video of a talk he gave outlining these principles, which is rather good and well worth watching all the way through.

So how are these things actually going to happen? I think the two main contributors are going to be:

  1. Technology – which I would break down further to include social technology, cloud computing and open source
  2. Culture – including sharing, learning and innovation – all of which government needs to get better at to make open government a reality.

Another thing that is vital to open government is a combination of the two things above, in other words, the culture of technology. This is something I have banged on about before, but the greatest recent example was the one I documented here. Technology provides the platforms and the infrastructure of open government, but open government itself is not predicated on technology. However, I do think it is key to take technology seriously, and not to dismiss it as the stuff of geeks and weirdos.

Here’s a good (if long) discussion about “government 2.0” – often used as a synonym for open government, but which for me has a slightly more technical bent. For me, ‘government 2.0’ means “what can technology and technologists do to improve government”. Open government is more “what can everyone do to improve government”.

Expect a bit more on this from me in the near future as I extrapolate in my usual half-baked way on the various threads involved in open government.

Yay for Kindle

Amazon have just relaunched the Kindle e-reading device in the UK, with a new model, which looks rather spiffy.

Kindle

Mine is one of the old, white ones – but I still love it. The new one features a new layout which makes the device smaller overall but keeping the same sized screen. The Kindle now supports wifi, which is cool – mine can only use 3G networks.

As John Naughton writes in his Observer column on the subject:

In the end, however, it’s not hardware that matters, but the effectiveness of the overall system in which the device is embedded. That was the great lesson of the Apple iPod: although the hardware was lovely from the outset, it would never have had the impact it had without the link to iTunes software on the PC/Mac and thence to the iTunes store. Other companies had made nice MP3 players, but none had put together a seamless system for getting music from CDs or online retailers on to them. Apple did and the rest is history.

The evolution of the ebook business reveals the same kind of pattern. First up, in 2006, was Sony, with a beautifully crafted device that had one crippling drawback: the difficulty of getting stuff on to it. A year later, Amazon launched the first-generation Kindle, a device inferior to the Sony product in every respect save one: it had wireless connectivity to the Amazon online store, which meant that purchasing and downloading books on to the device was a breeze. After that, it was game over for Sony and, indeed, for all the other companies that had piled into the e-reader market.

There are a number of cool things about the Kindle, some of which are unique to it, some that aren’t. Here are my top three.

1. Instant books

As John points out in his article, the iTunes-like ability to buy books right away is remarkably powerful. It’s like the difference between ordering a CD online or downloading an MP3 – why wait a day for it to be delivered when you can have it now?

2. Social reading

One thing the Kindle allows you to do is to set bookmarks in your e-books, and also to annotate them with notes. In addition to this, you can also highlight passages to make sure you remember them.

A social layer has now been added to this, in that you can now see what other people who have that book on their Kindles have highlighted. It’s a bit like seeing how many other people have saved a web page in Delicious, and is very cool.

3. Syncing

As well as the Kindle e-reader device, Amazon make applications available for other hardware to read books on, including Mac, Windows, Android and iPhone. This enables you to download books to other devices and keep reading even when you don’t have your Kindle on you.

Most obviously useful for phones, the really great thing with the Kindle is the way that when you open a book in one of the apps, it opens on the last page you read on your Kindle. Likewise, when you then open the book on your Kindle, it catches up to where you got up to on the other device.

Holiday

deckchair

I’m officially on holiday now, so don’t expect to see much here over the next 7 days. I was hoping to get some posts written up and scheduled to publish over the week I’m away, but in the end found better things to do.

We’re off to the Suffolk coast – the weather looks dreadful so I doubt we’ll be doing much sunbathing. Fingers’ crossed though that the Met Office have got it wrong!

If anything interesting happens while I’m away, be a dear and leave a link in the comments to this post so I don’t miss it. Ta!

See you on the other side…

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