Social reporting and learning at the Social Media Exchange

Tomorrow I will be hanging out with loads of cool people at the Social Media Exchange, which has been marvelously organised by Jude Habib and Mark Ellis at sounddelivery. I’m helping out by running a couple of sessions, but also by lending my social reporting/learning WordPress theme, which I have spent today tweaking and filling … Keep reading

What should a council’s website look like?

Simon Wakeman presents a nice roundup of some of the new websites being launched, comparing Barnet and Cheltenham‘s latest efforts with the current poster-child, Redbridge. Generating an environment for residents to interact online with their councils will generate more engagement with the democratic process and council work in general – but it needs truly interactive … Keep reading

Democracy and knowledge

Great, meaty article in this fortnight’s issue of The London Review of Books by David Runciman: The wisdom of crowds: why the many are smarter than the few. We-think: the power of mass creativity. Infotopia: how many minds produce knowledge. Wikinomics: how mass collaboration changes everything. These are the titles of just a few of … Keep reading

Bookmarks for January 14th through January 21st

These are my links for January 14th through January 21st:

  • apophenia: Taken Out of Context — my PhD dissertation – Danah Boyd's PhD dissertation. Well worth a download.
  • Government 2.0 Club – "Government 2.0 Club is a national organization that brings together leading thinkers from government, academia and industry to share ideas and solutions for leveraging social media tools and Web 2.0 technologies to create a more collaborate, efficient and effective government — Government 2.0."
  • Anecdote: Profiting from Collaboration – "Google and P&G are both known for their innovation capabilities and strict internal policy. Driven by market forces, they made an exception. They swapped about two-dozen staffers who spent weeks dipping into each other's staff training programs and sitting in on meetings where business plans get hammered out. This is terrific example of purposeful collaboration delivering results."
  • DELL COMMUNITY – Great example of taking a community approach to customer service.
  • McLuhan Program – Research – Current Academic Research – "Because language is intimately integrated within the human mind, any technology that processes language in one way or another may have strong effects in the way the mind processes that content. Though they may have deciding common points such as plot, period and characters, a film adaptation is processed very differently by the mind of the viewer, than by that of the reader. "
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