An online notebook
A key role for any CDO in an organisation is looking for, and creating, alignment. The obvious one in the digital sphere is looking for alignment between the organisation’s preferred outcomes, and the needs of the people who use its services or products. Take channel shift as a fairly obvious example. The outcomes that a … Keep reading
After a brief hiatus, here’s another post on the idea of the shared chief digital officer. The others are here. So, what does a shared CDO look and sound like? Firstly, perhaps it’s a good idea to say what the shared CDO is not – and that is just a rebranded CIO, or chief information … Keep reading
So in my last post I discussed the idea of the shared CDO – a chief digital officer who works across a few different organisations to help them transform their services and working practices. One of the first tasks facing a shared CDO would be to get the multidisciplinary team together to make things happen. … Keep reading
Emerging technologies and new ways of working bring with them new jobs, and new roles. One of those is the ‘chief digital officer’ or CDO. I’ve always been an advocate of organisations having a senior member of staff who has the clout to be able to push through digital transformation and the necessary culture change. … Keep reading