An online notebook
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An online notebook
Ronan Fitzgerald on the Justice Digital, Data and Science blog writes How user research transformed GOV.UK guidance for separating families: Thousands of people use guidance on child arrangements every month, often at some of the most stressful moments in their…
Matt Billingsley from Content Design London – What 6 FOI requests reveal about government campaign websites: Departments treated these websites as communications products rather than services, which meant they did not need to meet GOV.UK’s Service Standard. The MoJ said…
Adam Wainwright, Senior Content Designer in the GOV.UK Content Operations team writes Launching GOV.UK’s new content and publishing guidance: Around 3,000 people across government publish content on GOV.UK. That’s a significant number of individuals using our tools and writing to…
Steph Tucker – An observation: many government content style guides exist, but they’re rarely used in practice (LinkedIn warning): A much better approach is to make content patterns and standards an active team practice. You can do this by running…
This started off as a daily not for Monday, and has been sat in draft all week as I add more and more to it… Had a proper chance to watch this and read about it – “Place-Based Public Service…
Happy new week! Am hoping it is going to be a happier week for me, and that I can put the stresses of the last 7 days or so behind me a bit. Saw the GP on Friday about it…