I’ve joined Made Tech!

I’m really pleased to be able to say that since last week, I have been working at Made Tech!

For the last decade or so I have been working with local government to modernise the way things get done: from early experiments with social media, to improving the user experience on websites, to getting to grips with the back office IT and all that entails.

Sometimes I have worked directly in councils, in Head of Service roles at places like Adur & Worthing or Croydon; sometimes as an interim, such as at Horsham or Reading. Just recently I have been a freelance consultant, working across a number of local authorities.

What I haven’t done before is work for a company that can support public sector change and modernisation at scale. Being a freelancer is all well and good, but there was only ever one of me and my own skill set has its limitations.

Joining Made Tech gives me the opportunity to keep talking to local government about how it can make best use of digital design, data and technology; only with the backing of an incredibly strong team of designers and technologists to actually make things happen.

What’s more, the cultural fit with the company is a perfect one. The commitment to capability building by sharing knowledge and experience and up-skilling client teams really speaks to me.

There are a whole bunch of people I have known and respected for a long time at Made Tech. Getting to spend time with Glen, Lorna, David, Matt, Emma, and others is going to be a fab experience. The new people I am meeting are also an incredible lot, and I am really excited about what we can make happen together.

I need to figure out what I am going to do with the SensibleTech website in the future, but for now it’ll stay where it is and the content won’t be disappearing. I dare say, though, that I will be blogging a bit more here than previously, as well as appearing now and then on more official channels.

If anyone in my network is interested in how Made Tech could help them make things better, please do get in touch.

Maybe tomorrow I think I’ll settle down

Why should I let the toad work
Squat on my life?

It’s hard when thinking about the things we do to scratch out a living not to recall Larkin’s words about the manner in which work can dominate our lives.

I’ve been thinking about work a lot in the last few months, to the point where I’m making a change in what I do and how I go about it. This Friday will be my last working at Adur & Worthing, and from the following Monday onwards, I will be shifting up the road to Horsham District Council.

The main reason for the change really is a temperamental one, I guess. I’m moving from a permament job to contracting. At Horsham I’ll be an interim with a defined period of time to work in. Having a go at a permament role has been an interesting experience, but it has become clear to me, and I suspect to one or two colleagues, that I am a sprinter rather than a marathon runner. I do my best work in short bursts, before momentum runs out and boredom sets in.

The other interesting thing to me is the new role itself – Head of Technology Services. That might sound to you like a fancy way of saying IT Manager, and to an extent you’re right. Somehow I’ve pivoted from being someone who knows a little bit about how the web works to being the bloke in charge of the infrastructure, the applications, the data, the security, and yes, the web. I’m not quite sure how this happened, but I’m kind of pleased it has.

My role going into Horsham is to put a technology strategy together, get the programme of work lined up, and to ensure the structure of the team and the roles within it are the right ones for the future. You’ll notice that the ‘D’ word, digital, hasn’t been mentioned yet. It might be a semantical thing, but I’m trying to avoid it this time around.

There’s a thing about being able to talk about digital ways of doing things, without people automatically assuming that it is the digital team’s job to do it. It isn’t always, and I think having a team and a strategy that isn’t called digital means that one can talk about digital in a much more open way, without it being seen as a land grab, or a takeover by one particular group in an organisation.

Anyway, I’m looking forward to the challenge and getting stuck in at Horsham. And then in six or so month’s time, I’ll be moving on again.

So the answer I’ve found to the conundrum of work, I think, lies in words from another of Larkin’s poems: peculiarly for him (and perhaps for me to choose them) amongst his most uplifting:

Begin afresh, afresh, afresh.

What I’m doing next: launching Kind of Digital

It’s a new financial year, and that seems an appropriate time to share my plans for the future.

Following a really enjoyable couple of years at Learning Pool, we’re going to reshape my role as Community Evangelist to enable me to focus on some other stuff.

In particular, I’m launching a new business.

Kind of Digital is that business, where I’ll be putting into practice everything I have been writing about here for the last few years. In other words, answering the question “how can we use the internet to make government more interesting?”

Services

How will I be doing that? Through a mixture of training, strategic advice and development work.

The training I see as a real priority at the moment. In many ways the arguments for more engaging use of the web by public service organisations are accepted by most – but the skills to get the strategy right, and to deliver it effectively, are all too rare.

I’ve got a range of training programmes designed which include face to face training and online support – and if you’re interested for your organisation, whether for staff or politicians, please do get in touch.

On the strategy side, if you need help putting together your organisation’s approach to digital engagement or just need some ideas for a campaign, I’d love to help out.

Developing new tools and engaging sites is another area of work I’m keen to get stuck into – with work already started on a couple of interesting projects that I’ll be able to discuss shortly.

Projects

It’s not just client based work though, I’m also looking to get involved in delivering some cool projects, exploring innovation in public service delivery. Again, conversations are underway on a couple of things and I’ll talk more about those soon.

If you have anything in mind though, it would be great to collaborate!

It’s not just Dave

Last time I worked for myself, I was pretty much a freelancer – it was just me. This time though, inspired by the time I spent hanging out with Mary and Paul at Learning Pool, I’m wanting to build a scalable, sustainable business.

As we’re just starting out, I’m going to be doing a lot of the doing to begin with, but I’m hoping to add people to the team to deliver projects in the future. If you’re interested, particularly if you can work on an associate basis, do get in touch.

I’m delighted that I’m being joined at Kind of Digital by Catherine – otherwise known as @davebriggswife. To say that she is the brains of the operation whilst I am the mouth is an understatement. Catherine will be helping me out with all the stuff I’m terrible at – admin, the financial stuff, project management, making sure stuff gets done. I’m incredibly relieved that she’s on board!

Kind of Digital and Learning Pool

All this doesn’t mean I’m abandoning Learning Pool, just that I’m going to be doing (even) less work there in the future. It’s not the sort of team that is easy to leave – and nor would I want to. I’m dead chuffed to still be working on various projects with LP, and I’ll always be happy to promote their products to the people I meet.

In fact, there are already a bunch of projects where KoD and LP can collaborate to provide a really great, unique service to public sector organisations to help them innovate using technology.

I also know that Mary and Paul’s considerable business brains will be a great asset to me as I build up the company – their advice will be vital if I’m to make a success of this thing.

And finally…

Obviously, given the business I’m in, there’s plenty of social media action going on with Kind of Digital. You can connect to the company by subscribing to the blogRSS or email – or by following us on Twitter or Facebook. In fact, anyone that does so with either of those channels over the next two weeks will get entered into a draw to win some awesome KoD goodies, including t-shirts, pens, laptop stickers and other tat Catherine has ordered from the internet.

Am I bribing you to follow my company on social networks? You bet I am. In case you hadn’t noticed, there’s a recession on…

Events, dear boy…

My diary is starting to fill up a bit with events to attend, and those I have been asked to speak at. Here’s a quick run down.

FirePRO Conference – Wednesday 13th October

I’ll be speaking to the conference for public relations officers in the Fire and Rescue Services.

My session is all about “How to get the most from social media”:

Is social media a ‘nice to have’ or is it an essential part of a modern communication strategy? This session will discuss ways of integrating social media into mainstream communication and ask whether FRSs can work together to maximise the benefits of online communication.

SLCC National Conference – Saturday 16th October

I’ll be talking to local council clerks about how they can use the web to get people more involved in local democracy and the activity of parish, town and community councils.

Beyond 2010 – 20th and 21st October

I’ll be attending this great looking event in Birmingham as a punter rather than a speaker, and am really looking forward to it given the great line up. Nick wrote it up nicely here.

How to save money and influence people: Implementing behaviour change strategies – 24th November

This LGA conference is all about how councils can manage the significant changes necessary to meet the challenges facing local government – without utterly alienating staff. I’ll be talking about the role that social technology can play in this.

WLGA Member Support and Development Conference – 26th November

I’ll be talking to this Welsh LGA conference about how councillors can be supported in their use of the web to engage with residents.