Laura Czapiewski – Why human trust shapes AI success: The psychology of digital has never been more important than now, in the age of AI. There are countless examples of where AI has proved to be far more reliable than…

Nina Belk, dxw – Improving the transition from policy to delivery with service patterns: ‘Service patterns’ are reusable building blocks that help teams to design services end-to-end and front-to-back, in a coherent and consistent way, making them easier to deliver…

📅 Daily Note: November 10, 2025

Dafydd Singleton – User needs for data standards. # – micropost 23142 Dafydd Vaughan – The bridge to nowhere: Why your ‘Target Architecture’ won’t ever deliver: I’ve lost count of the number of Technical Design Authority meetings I’ve sat in,…

📅 Daily note for 28 October 2024

Ten reflections on design leadership⬈ by Martin Wright as he departs TPX Impact. # Gavin Beckett is moving on from Placecube to Public Digital, which is nice for him, but for us means he has written a thought provoking set…

Daily note for 21 December 2023

Am playing around a bit with Feedland, Dave Winer’s newish RSS aggregating thing. I like how it is all public, so anyone can see the feeds I subscribe to and what is in them. Am enjoying the desktop app feel…

Daily note for 17 December 2023

Lovely bit of LocalGov blogging: Nature’s Genius: Service Innovation through Biomimicry. This is a great story, about the wonder that was Yahoo Pipes, beautifully told… and now I am really interested in Retool, so I guess it did its job…

Daily note for 14 December 2023

Not been looking forward to today really. I have to go to see a foot specialist about an ulcerated wound on the balls of my right foot. It’ll be good to start getting it sorted, but it involves going somewhere…