Terrific list of recommended posts from Steve Messer.
Dave Briggs
An online notebook
Dave Briggs
An online notebook
Nina Belk, dxw – Improving the transition from policy to delivery with service patterns: ‘Service patterns’ are reusable building blocks that help teams to design services end-to-end and front-to-back, in a coherent and consistent way, making them easier to deliver…
📅 Daily Note: November 10, 2025
Dafydd Singleton – User needs for data standards. # – micropost 23142 Dafydd Vaughan – The bridge to nowhere: Why your ‘Target Architecture’ won’t ever deliver: I’ve lost count of the number of Technical Design Authority meetings I’ve sat in,…
📅 Daily note for 28 October 2024
Ten reflections on design leadership⬈ by Martin Wright as he departs TPX Impact. # Gavin Beckett is moving on from Placecube to Public Digital, which is nice for him, but for us means he has written a thought provoking set…
Daily note for 21 December 2023
Am playing around a bit with Feedland, Dave Winer’s newish RSS aggregating thing. I like how it is all public, so anyone can see the feeds I subscribe to and what is in them. Am enjoying the desktop app feel…
Daily note for 17 December 2023
Lovely bit of LocalGov blogging: Nature’s Genius: Service Innovation through Biomimicry. This is a great story, about the wonder that was Yahoo Pipes, beautifully told… and now I am really interested in Retool, so I guess it did its job…
Daily note for 14 December 2023
Not been looking forward to today really. I have to go to see a foot specialist about an ulcerated wound on the balls of my right foot. It’ll be good to start getting it sorted, but it involves going somewhere…
LINK: “From service design to systems change”
Systems analysis at the ‘front end’ of service design can help us to better understand complex social problems and identify opportunities to respond more effectively and profoundly. Equally, systems thinking provides tools and mindsets to understand the power structures and…
LINK: “Service patterns could be big! (actually .. small)”
There’s a knotty systemic and cost problem with local authorities and other public service organisations delivering essentially the same core services in different parts of the country. We all recognise that we are often doing the same thing, but we…
Five for Friday (29/9/17)
Five for Friday took a little break for a month or so while I settled into my new job(s). If I’m honest, I am still not completely settled – it takes time getting used to a little portfolio having concentrated…