📅 Daily Note: December 18, 2024

Ed Zitron: The people running the majority of internet services have used a combination of monopolies and a cartel-like commitment to growth-at-all-costs thinking to make war with the user, turning the customer into something between a lab rat and an unpaid intern, with the goal to juice as much value from the interaction as possible. … Keep reading

📅 Daily note for 4 October 2024

Jukesie shares his ideas⬈ for the new Digital Centre Design Panel⬈. They are very sensible. # Steve⬈ has shared a really good looking intro to product management course⬈ – it’s online and free. # How government defines a service⬈ (via Neilly⬈) When we talk about a service, we mean all the things that government collectively … Keep reading

Interesting links – 9 Feb 2021

More nuggets spotted online, shared for your edutainment. 5 tips on running virtual events – DWP Digital One of the biggest learning points for the events team was that you can’t take a plan for a physical event and simply run it virtually instead. It just doesn’t work. You need to create a way to … Keep reading