An online notebook
Ed Zitron: The people running the majority of internet services have used a combination of monopolies and a cartel-like commitment to growth-at-all-costs thinking to make war with the user, turning the customer into something between a lab rat and an unpaid intern, with the goal to juice as much value from the interaction as possible. … Keep reading
Resource. If you stop and think about it, it’s a terrible way to speak about people. A resource is something you take and use. Applied to people, it carries dismissive and devaluing undertones. Original: https://medium.com/@davidcarboni/people-are-not-resources-13ac7a380f95
Stefan pointed to an interesting blog post this morning on Twitter, that states that the word ‘digital’ is becoming increasingly less useful over time: I haven’t yet come up with a better word to replace “digital”. I’ve tried a few, but they have their own problems. There’s simply too much meaning packed in for it … Keep reading
I took a week off doing this last week – the shame! – so apologies for that*. A good crop this time round though. Enjoy! Tom Steinberg asks Why even bother with a user centred, digital government? and it’s a very interesting question. We spend a lot of time wondering what such a thing might … Keep reading