Get satisfaction with your council

Jon Bounds has come up with another brilliant idea – using the ‘people powered customer support’ site GetSatisfaction to create a community around the services provided by Birmingham City Council. So, I thought, could this work for a local council? Imagine time saved by council officials if knowledgeable citizens helped answer questions, imagine the resources … Keep reading

lgSHOUT!

lgSHOUT! is another little service I have put together for local government, following on from LGSearch, which went a little way to fixing the problem of getting relevant search results. lgSHOUT! tries to do something about communication. The idea behind it is that it’s a Twitter for local government types. People can easily sign up … Keep reading