repknight

FREE listening online webinar

Following up on my post about the importance of listening to what people are saying about you and your organisation online, we’re delighted to be running a free webinar on the subject along with our friends at RepKnight. It’s taking place on Wednesday 16th March between 10:30am and 11:30am. The webinar will include some general … Keep reading

Pulling, Not Pushing: How To Make Me Pay Attention

In my previous post about online listening, I mentioned RepKnight, a soon to launch lightweight tool for tracking keywords across social media services. In this guest post, RepKnight’s Lyra McKee talks about getting people’s attention online without irritating them. Social media is like the Internet in 1999; no one’s quite sure how best to use … Keep reading