An online notebook
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An online notebook
Ronan Fitzgerald on the Justice Digital, Data and Science blog writes How user research transformed GOV.UK guidance for separating families: Thousands of people use guidance on child arrangements every month, often at some of the most stressful moments in their…
Claire Craig from the Essex Digital Service on User research in libraries: finding the voices between the bookshelves We’re currently working through a research project, exploring Essex residents’ thoughts and feelings about AI being used in public services. We’ve recruited…
The workshop that Lizzie and I delivered went down pretty well, I think. You can find out for yourself by watching it back. It’s a quick canter through different methods of undertaking user research, aimed at those new to the…
This workshop is free for public sector people. Please use your work email address to make it easy to recognise you! It’s happening on Thursday 16 December, 12pm on Zoom. User research is one of the most important stages of…