An online notebook
The Myth of Innovation by Scott Berkun is a great read on the topic of technology and innovation. It’s little Ruth’s favourite bedtime read! From the blurb: This updated paperback edition of the classic bestseller, takes you on a hilarious, fast-paced ride through the history of ideas. You’ll learn to transcend the false stories that … Keep reading
‘CRM’ or customer relationship management is one of those IT phrases that can put the fear of God into people, and with good reason. There aren’t many people who have managed to avoid the organisational carnage that attempts to deploy CRM can cause. Careers have been left in ruins, consultants missing in action, businesses killed … Keep reading
As part of the membership perks of WorkSmart (not got your membership yet? Sign up here!) I am putting together a free online course on digital personal productivity. Something to look forward to then, but also an opportunity for me to share what I’ve learned when putting it all together. Here are the steps I … Keep reading
Facilitation is one of those odd skills, or activities, where it is very hard to define, but you tend to know when it is being done well, or indeed badly. Viv McWaters and Johnnie Moore are two people who can definitely be described as great facilitators, and they have collected together their combined thinking and … Keep reading
This is the first part in a series on different strategies for implementing social software within your organisation. They will be published every other Monday morning for the next few weeks. When they are all published, I will collect them all into an ebook which members will be able to download for free. Strategy 1 … Keep reading