Monday, 15 September, 2014

Change is hard

It isn’t said enough, I don’t think, that change – particularly in big organisations – is hard. Really hard! If it wasn’t, it would be happening all the time. At events there are regularly discussions that go on along the…

Sunday, 14 September, 2014

Friday, 12 September, 2014

Use what you already have

When planning a new project or activity, it’s easy to decide to get something new. For instance, you might see it as the perfect opportunity to buy a cool web service to help you deliver this piece of work. Or…

Thursday, 11 September, 2014

Loving lurkers

I couldn’t agree more with Mozilla’s Laura Hilliger: We can’t force people to participate, and if we really care about educating people, we shouldn’t try. We should build and design for the people who are participating, and we should be…

Wednesday, 10 September, 2014

Embrace constraints

Sometimes it’s better to embrace constraints. Why not even invent some? Constraints don’t need to make things harder – they can make things easier. Why take a year to deliver something if you can get it out of the door…

Tuesday, 9 September, 2014

In praise of the clipboard manager

A clipboard manager is an insanely useful bit of productivity kit. It’s one of those things that you may not know even exists, but once you start using it, you can never go back. A quick reminder: the clipboard is…

Monday, 8 September, 2014

Find a problem, and fix it

There are a lot of problems out there that need fixing. Some are big, and complicated. Others are quite small, and simple. Why not try picking one of the small and simple ones, and fix it? Back in 2007, I…

Friday, 5 September, 2014