📅 Daily note for 22 November 2024

Whoops, forgot to hit publish on Friday. #


Another kerr-azy week of having too much to do and too little time and energy to do it. #


A short post I put up on LinkedIn (and published here and on Localise⬈ as an archive) blew up in a modest way. It even attracted a comment on a blog post! Good heavens. Does feel like there is a gap here to be filled by something. #


Atika has started her CDO type role at Luton Council and she’s published the first blog post⬈ on the Council’s brand new blog in her first week! An inspiration to us all – this is how you impact on culture early. #


Ben Holliday: Analogue because of digital⬈:

My concern is that the default solution to this type of reform will be more technology. However, we still have a greater need for more joined up systems that make better use of existing technology. This includes recognising that not all legacy technology is bad. Dare I say, even some of the pagers and the fax machines.

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Alan Wright’s favourite tools for analysing user and product data⬈ #


📅 Daily note for 11 November 2024

My ongoing search for the perfect ‘everything bucket’ has led me to UpNote⬈. It looks good, but expect me to never mention it again. #


Against the standardisation of product management⬈ by Roger Swannell. Am stealing this:

standardise where interoperability is required, otherwise optimise for innovation

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From ideals to realities: navigating complexities in adult social care⬈ from dxw.

Due to our short timescale, it was clear that following the perfect co-design methodology wasn’t practical. However, we didn’t want to abandon the concept completely and risk the solution not being fit for purpose. This meant we had to rethink and focus on what we could do in the time available.

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GOV.UK Forms in motion⬈:

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📅 Weak note for 8 November 2024

I have not been feeling great for a few weeks now – generally run down I think although occasional bouts of toothache aren’t helping. This week has been particularly bad – like wading through treacle whilst being quite grumpy. I apologise to everyone who has come into contact with me 😬 Due to this, I’ve not managed to get a post out this week yet, so consider this a week note rather than a daily one. #


Having just had a moan, I do feel like I had a couple of breakthroughs in some of the more strategic, sector-wide work I am doing at the moment. Broadly speaking:

  • Councils have too much to do
  • Digital and tech is very much in the space where workloads could be shared without undermining the local magic that councils provide
  • However, sharing all but the most commoditised of technology will require harmonisation and standardisation of process, and service design
  • New models need to be found to incentivise the right behaviour – i.e. adopting standardised processes and technology.
  • These could be led by councils themselves, sector bodies, central government, maybe even private sector suppliers. Indeed a mix of models is probably a good thing.

Not ground breaking particularly perhaps, but it’s nice to have a rather complicated thing summed up in a handful of bullet points. Need to write this up into a proper blog post. #


Speaking of that kind of thing, this report focusing on universities⬈ is basically exactly what I am taking about for the local government sector. We’ve never really had a nice, professional articulation of these ideas in this format, I don’t think. Anyway, lots to learn/steal here. #


An extremely useful looking AI risk assessment⬈ shared by the Wildlife Trust. #


Online collaboration remains a sticky problem in a lot of ways. MS Teams has become the default option in almost all use cases, but it’s a massive pain to configure a lot of the time. People end up resorting to email, still! I’m playing with a little bit of tech to fill that gap between email and Teams, when a quick – almost disposable – online group is needed. If you have a use case, drop me a line and I’ll show you around. (This isn’t a money making thing, more a localgov.blog style scratching an itch thing) #


This is great⬈, I like the idea of slightly asynchronous online events. #


Speaking of online events, Nick has one coming up later this month on the role of process management in cultural change⬈, featuring some fab council speakers. #


📅 Daily note for 30 October 2024

Am thinking again about the structure of my blogging here. I’d much rather than the individual paragraphs in these daily notes existed as posts in their own right, as well as being collected together for the whole day. That way I could publish each item as soon as I type them in, rather than waiting til the end of the day. Main inspiration here is Dave Winer⬈, while Coté⬈ does it but keeping the posts separated rather than presented as daily collections. #


Richard Pope (again!) on services that work harder⬈. #


Dave Rogers: Toxic Technology⬈. Not come across this before (how!?) but Sarah Drummond⬈ linked to it so thanks to her 🙂 #


Paul Maltby: Why public sector procurement needs a serious rethink to deliver on the promise of AI and tech⬈. #


Sharon Dale⬈ shared TidyCal⬈ on LinkedIn – basically Calendly⬈ but more flexible and a lot cheaper. I have set mine up here⬈. #