A red tape challenge for public servants? Or an internal GDS?

At the DH digital champions summit on Tuesday, during the afternoon open space session, an interesting discussion broke out. One among many, I’m sure! Anyway, what was being discussed was the sheer unusability of government systems and processes. Only, not the ones that the public uses, but the ones that civil servants use. I’ve worked … Keep reading

Launching the DigitalCllr survey

I’ve been doing work with local councillors for some time now – helping them see how they can use the internet to better engage with citizens, and communicate with them too. This takes the form of running training workshops usually. There’s probably a better way of doing it, but they are probably a bit tricky … Keep reading

Link roundup

I find this stuff so you don’t have to: Delivering alpha performance reporting dashboards | Digital Health Origami – Design prototyping with Quartz Composer (free from Facebook) Daring Fireball: Microsoft, Past and Future – excellent read Splat the rat – our never ending web rationalisation | Digital Health The endemic flaw in the BBC’s digital … Keep reading

Rethinking email

Or maybe not actually rethinking email, but taking it back to what it was meant to be about… Working with a colleague the other day in a government organisation, I saw him looking for a document, that he was sent in an email. He was looking for it in his email client (Outlook in this … Keep reading