An online notebook
“While we are thinking about the future, the present is still happening.” Julian Thompson in his keynote at Service Design in Government. Saw this quote shared a number of times and I love it! Tass has put together a website for the LocalGov Apps Managers Network using localgov.blog. Awesome! Do join if that’s your thing. … Keep reading
I newsletter-ed and LinkedIn-ed about something I have been working on recently to help local public services increase their understanding of digital working and culture at scale. It’s an e-learning course which explains digital, user centred service design, agile, data and technology, all in a way that is rooted in the local public service context. … Keep reading
Redesigning the DDaT Capability Framework. Can data help me solve this problem? Dorset Council claims progress with roll out of digital social care records. “Elon Musk: Social media platform X could go behind paywall” Shoulda woulda coulda. People need to stop reporting on what this man says and focus on what he does. “Why Voice … Keep reading
If I had one bit of advice for ‘IT’ people it would be to stop referring to “the business”. It’s just so WEIRD. I newslettered again. Laura Hilliger, Doug Belshaw and Matt Jukes all on the same podcast? 😍 This seems an interesting approach to sharing capacity and capability around digital stuff in local gov. … Keep reading
I was asked the other day for my quick view on the current buzz around AI and large language models, machine learning etc. Pasting here for posterity! I think my slightly cautious view on LLMs etc is based on two things: First, it’s being latched onto by people as a way of leap-frogging over doing … Keep reading