Saturday, 13 September, 2008

Sticky posts in WordPress

Recently it was announced over at WordPress.com that a new feature had arrived – the ability to have ‘sticky’ posts on your blog homepage.

Regular updates are what blogging’s all about, but sometimes you want to keep hot topics or other static info at the top of your posts. This feature has existed as Sticky Topics in the forums, but hasn’t been available on blogs. Until now.

These are posts that exist outside the normal chronology of your blogging, and stay at the top no matter what.

There are a number of uses this feature could be put to – from introducing your blog to new readers, to highlighting important information to your readers.

However, people who manage their own WordPress installs needn’t be dismayed as there is a plugin which provides this functionality to self hosted blogs, which you can find here, courtesy of Lester Chan.

PermalinkSticky posts in WordPress

Bookmarks for September 12th

Stuff I have bookmarked for September 12th:

PermalinkBookmarks for September 12th

Friday, 12 September, 2008

Re-order posts in WordPress

One of the features of a blog is that the posts appear in reverse-chronological order – that is to say, with the latest content first. But there are times when that might not always be appropriate. Let me give you an example.

I’m planning a series of blog posts on a certain topic. Current subscribers and regular readers will spot them as they come in, but what about comers to the party? One way of grouping all the posts would of course be to stick them all in the same category. But all the posts will be displayed in traditional reverse-chronological order, meaning folk have to work their way from the end to the beginning, or dig around for the first post in the set.

There is a way around this though, which can be achieved by fiddling around with the URLs you use. Let’s take the posts on DavePress within the blogging category as an example. The traditional view of the posts can be found at http://davepress.net/category/blogging/ which has the latest at the top. Compare that with the results of http://davepress.net/category/blogging/?order=asc (note the ?order=asc at the end). This view of the posts put them in chronological order, starting at the beginning.

You can apply this to any view of your posts, including the home page, and tag and author views. There are other options too, including sorting posts or pages alphabetically. If you really wanted to, you could also incorporate it into your theme, making such presentation an integrated part of your blog.

I’ll be using it to help promote the blog series I’m planning. By circulating the URL including the extra bit to reverse the post order, people will be able to find themselves at the beginning and work their way through without excessive scrolling just to get started.

Am sure there are other uses this could be put to – any thoughts?

PermalinkRe-order posts in WordPress

Thursday, 11 September, 2008

Is your organisation an Apple or a Google?

Nice post from Steve Rubel, comparing the approach taken by two hugely innovative companies to engaging with their customers:

Google isn’t exactly known as the most transparent company in the world, but they’re light years ahead of Apple – a company that in some ways they share a kinship with when it comes to their reputation for innovation. Apple (or for that matter any big company) can learn a lot about radical transparency, customer service and PR from Google, even though they’re hardly perfect here.

The post is worth reading in full as Rubel analyses some of the good stuff that Google does (open about improvements to their products and lots of blogs) – and compares it to the lack of such activity by Apple.

I dare say that many public sector organisations are behind even Apple in this regard. Would you even want to be as open as Google about this sort of stuff? My view would be yes, but I would imagine that the idea would scare a lot of folk to death!

PermalinkIs your organisation an Apple or a Google?

LGSearch update

LGSearch is something of an anomaly in my ‘portfolio’ of stuff I’ve made in that is actually works and is useful. I built it a couple of years ago while working as Risk Management Officer at a County Council. Essentially, I found it a pain in the neck to find relevant material online using traditional search engines, so I put my own together.

It’s based on Google’s Customised Search service, which requires you to provide a list of sites you want the search to be limited to. What I did originally was find an online list of all local authority sites and plug that in. This way, searching for a term generated results only from local government.

Later I developed things a bit further, adding in a variety of other public sector sites, such as those in central government, police, fire and health authorities and some of the organisations in and around government. Google helps here too: by categorising sites under the headings mentioned, users can then drill down into results by clicking a link to produce results from just, say, central government. Nice one.

The site has been pretty popular, with usage increasing as word gets around. Some councils have even embedded it in their own sites. There is a Google Group set up to manage requests for change, etc, which if you visit it, will show how terrible I am at keeping on top of it. Now I have some more time for this stuff, that will improve. There is also the list of sites searched, which could well be out of date. If you need changes made, email the list or just me.

Anyway, after all that introduction, I have today made a significant change to the site, long overdue, which has included various bits of social media to the search, including a load of blogs. These have all been added under the category of ‘social media’ so if you just want to search these sites, you can. The blogs added are (just pasting URLs as I am lazy):

  • http://whitehallwebby.wordpress.com/
  • http://steve-dale.net/
  • http://tom-watson.co.uk/
  • http://lostconsciousness.wordpress.com/
  • http://davepress.net/
  • http://digital-pioneer.blogspot.com/
  • http://mulqueeny.wordpress.com/
  • http://paulcanning.blogspot.com/
  • http://puffbox.com/
  • http://andrewkbrown.wordpress.com/
  • http://carlhaggerty.wordpress.com/
  • http://ideapolicy.wordpress.com/
  • http://blogblogblog.ws/
  • https://blogs.fco.gov.uk/roller/
  • http://extendedreach.wordpress.com/
  • http://lordsoftheblog.wordpress.com/
  • http://www.owen.org/blog/
  • http://blog.helpfultechnology.com/
  • http://strategytalk.typepad.com/public_strategy/
  • http://www.futuregovconsultancy.com/
  • http://neilojwilliams.net/missioncreep/
  • http://gallomanor.com/
  • http://civicsurf.org.uk/

Any heinous ommissions, let me know.

PermalinkLGSearch update

Wednesday, 10 September, 2008

Monday, 8 September, 2008

Digital dialogues third report

Am very late in writing about this, but am only just getting round to reading the third report produced by the Digital Dialogues project. This bit, from the Guidance and Recommendations section, is very nicely put:

From our research we have identified four conditions that lead to a higher probability of success with online engagement:

  1. Engagement is embedded within the processes and culture of the organisation, it does not just happen as an afterthought or on the periphery.
  2. The choice of engagement tool is driven by the need, not by the technology.
  3. Engagement works when organisations are prepared to listen – risk aversion and a fear of exposing the organisation to the outside are the biggest inhibitors of good listening and, therefore, of successful online engagement.
  4. Reflexivity is vital to success and organisations that are adaptable – able to listen, reflect, learn, respond and change – prove better at engagement.
PermalinkDigital dialogues third report

Sunday, 7 September, 2008

Local community networks with Ning

I’ve always been a little uncertain of Ning, the service that allows you to create your own social networks. I’m not sure why: possibly a comination of them looking rather samey (certainly in the early days), and being – to me – a little unintuitive to use. Plus there’s always been the fact that you share a service with a bunch of porn barons.

However, recent uses of the platform have made me rethink my position. Firstly, there is Tim Davies‘ UKYouthOnline network, started as a way of communicating with people attending the upcoming unconference, but now developing into something rather bigger than that. Tim’s customisation of his network turned it into a really nice looking site, and while I still have reservations about having blogs and a forum on one site, it doesn’t look too busy.

Next up, a Sunday tweet from Steph alerted me to a Ning network that had been created for his local area, Beckenham. Originally put together to discuss issues around parking in the area, people are using blogs to raise and chat about other topics, too. I had never really thought about Ning for local networks, to be honest, always thinking that a reporting style blog, and use of common tags, would be the best way to go about things. But with Ning, you can allow people to upload stuff directly, or aggregate it from other places, whether through built in services or just by hooking up to the RSS feed.

For a local residents’ network, then, Ning is pretty good. One issue is that I haven’t tested it out on legacy browsers, like ancient version of Internet Explorer which could still be residing on people’s computers. It’s certainly made be reconsider some of the stuff in my plan for building local online communities though.

A couple of pieces of advice though, if you are planning to use Ning:

  • Think carefully about the functionality you enable. Forums, blogs, chat, notes… do you really need them all? What you don’t want to happen is for someone who wants to post something getting frustrated because they don’t know which is the best medium
  • It might be a good idea to pay to get rid of the ads – Ning seems to throw up a lot for online dating, etc, which might not be the right thing for your community’s image.

One issue I still have with Ning though: when am I logged in and not logged in? If I log in at ning.com, I still have to re-enter my credentials to get into individual networks. And sometimes I have to enter a master key, and sometimes not. It’s confusing!

PermalinkLocal community networks with Ning