Workshop recording: matching user needs with technology capabilities

Here’s the recording of the workshop I ran earlier today on using a process and template to help match user needs to technology capabilities. We worked through the example of an intranet and there was lots of interesting discussions as everyone chipped in through the session. 🖥️ View and download the slides 📄 View and download the template I … Keep reading

Matching user needs with tech capabilities

Something that I have found helps an awful lot is having a simple way to match identified user needs with the technology capabilities needed to meet them. It helps in two main ways: by encouraging people to consider the user needs they are trying to meet before thinking about technology solutions (always tempting, but dangerous!) … Keep reading