The biggest mistake councils made with online engagement

It’s frequently costly. It almost always achieves little. It lets people tick the “use the internet to engage with the public” box without actually achieving much. I am, of course, talking about webcasting council meetings. The idea has honourable roots. But the world has moved on. Both print and broadcast media have steadily moved away … Keep reading

Government 2010

Government 2010 looks like it will be a lot of fun. It’s a conference about the future of government: Government 2010 is about improved government communications and more rapid delivery of services to citizens via the web, and web-enabled channels. It also features some people I really respect on the speaker list: Tom Watson Harry … Keep reading