Notes on making collaborative technology successful

I spent an interesting morning at the Online Information conference on Tuesday - ably chaired by my pal Steve Dale - and the session I enjoyed most was about implementing collaborative technology in organisations - one example was from a big media and communications provider, the other a government department.

Click through to see some of the thoughts that the session inspired me to write down…

Being good at work

Lovely post from Stephen Hale: I think the culture and tools of social networking can go a long way to improve how people manage and share knowledge inside an organisation, and increase individuals’ productivity at work. Lots of people could…

A brief tour of Scotland…

I’m looking forward to my quick tour of Scotland this week, visiting Edinburgh tomorrow, to deliver a seminar on social media strategy for public services; and then Aberdeen to talk to the Scottish Knowledge Management Network about how technology makes…

The Read/Write Organisation

As mentioned in a previous post, I’m just putting the finishing touches to a handbook on the topic of using social technology behind the firewall to make an organisation more interactive, collaborative, better at learning, and that sort of thing.…

Importance of workflow in social technology

From Gartner’s Mark McDonald: Too many people think of a wiki as another knowledge management tool. Knowledge management tools are something that is separate from your day to day workflow. That attitude will need to change along with the technology…

Opportunities for serendipity

Excellent stuff from Andrew McAfee: I think serendipity is part of what underlies Metcalfe’s Law and a big part of the explanation for Eric Raymond’s insight that ‘given enough eyeballs, all bugs are shallow.’ Knowledge workers and their organizations should be doing…

Online Info call for speakers

My good friend Steve Dale is in charge of the Online Information conference this year, which should mean it’ll be an absolute belter. The call for speakers has just been announced and you can propose a topic for a session…

We are all networked learners

More great stuff from David Wilcox musing on the experience of social reporting in Portugal. Whilst there, he was lucky enough to come across Etienne Wenger, a highly regarded thinker in the field of knowledge management and learning, who I…