Local government on Twitter!

I’m delighted to note that Stratford-on-Avon District Council has its own account on Twitter. What is even better is that they display the badge on their homepage! This is just the sort of intiative that we’re looking for in various places, like the Social Media CoP, for example. Fine, there are arguments about Twitter, in … Keep reading

Get satisfaction with your council

Jon Bounds has come up with another brilliant idea – using the ‘people powered customer support’ site GetSatisfaction to create a community around the services provided by Birmingham City Council. So, I thought, could this work for a local council? Imagine time saved by council officials if knowledgeable citizens helped answer questions, imagine the resources … Keep reading

lgSHOUT!

lgSHOUT! is another little service I have put together for local government, following on from LGSearch, which went a little way to fixing the problem of getting relevant search results. lgSHOUT! tries to do something about communication. The idea behind it is that it’s a Twitter for local government types. People can easily sign up … Keep reading