Open source revenues and benefits

Am really chuffed to be a part of this project, funded by the team at DLUHC, to see how portable the in-house developed revenues and benefits system from Sedgemoor council is. We will also be looking at the licensing and governance model for making the system potentially open source – potentially a revolutionary move.

What’s also nice is that the project needed a home for its blog, and in an, er, semi-professional capacity, I was able to knock something up on LocalGov Blogs, along with the free version of the Blocksy theme.

As always when I run into WordPress issues, Steph Gray is on hand to help me. Thanks buddy!

WordPress 4.0 is out

Oh, goody. A new version of WordPress is out!

WordPress 4.0 is here, and it’s packed with new features:

  • New media manager
  • Embedded media now visual within the editor
  • The editor now works more smoothly, expanding as necessary to fit your content and keeping the formatting tools visible at all times
  • The plugin directory is a lot prettier and makes it easier to find the plugin you want

Here’s a video explaining it all.

[wpvideo bUdzKMro w=400 h=224]

How WordPress as a Platform helps nimble project delivery

wordpress-logoWordPress started as a blogging engine, then became a content management system, and these days is a platform for the development of simple web applications.

After all, an awful lot of applications are basically just about putting bits of text into boxes, and then arranging them in order to suit whatever your purpose is. Putting words into boxes is something WordPress is very good.

The bit of functionality within WordPress that enables this is the custom post type. You’re no longer limited to just blog style posts and static pages – you can create your own content types with their own taxonomies and as many different fields (boxes to put text in) as you like.

Here’s an example from a project I’m working on at the moment. It’s all about building up and managing a disparate community of people within a government department. I need to keep a record of all the members of this community, what they do, what interactions I have with them, whether they attend meetings and respond to surveys, etc etc.

The default position here would be to build an ever-growing spreadsheet in Excel, which would be increasingly difficult to manage and interrogate as it had more and more information added to it. I’ve done this in the past and it’s a nightmare.

Instead, of going down that route, I’ve spun up a quick WordPress instance and got he PauPress plugin installed and running. PauPress helps turn WordPress into a simple CRM (customer relationship management) system, which allows you to record details of contacts and your interactions with them.

Now, I would never dream of advocating the use of this as a corporate CRM solution for any critical purpose (it’s a bit clunky in places and I suspect with lots of data and users it could get pretty slow), but as a way of getting a simple, easy to use database up and running in minutes for a handful to people to be able to use, you really can’t beat it.

It’s a hack – a quick, cost effective and neat solution to a problem. It helps that WordPress is open source, with a huge developer community, which means that a simple Google search for “WordPress [what you want to do]” usually results in a few options to solve whatever problem you’re trying to solve.

What do you need to have in place for your organisation to be able to make the most of this stuff?

Obviously, somewhere to be able to quickly throw up new WordPress sites, and to install the necessary plugins to make this stuff happen. But also the skills and knowledge within your teams to be comfortable doing this and to advise others about making it all happen.

Houses and clouds

The Government Digital Service blog is essential reading. Two recent posts well worth a look:

What is that beautiful house?

The phrase “not a CMS” has become a bit of a joke around the GovUK office (to the point where more than a few people were humming Once In A Lifetime), but it’s a key part of our approach. The Single Domain will include several components that enable publishing on the web but they’re part of a much broader ecosystem of tools wired together using APIs and designed to be constantly iterated to focus on user need. As we began to unpack what that means it became clear that we were going to need custom software.

Dr. Werner Vogels, CTO of Amazon, attends seminar at No. 10 Downing Street

Dr. Vogels defined cloud computing as “a style of computing where massively scalable IT-related capabilities are provided ‘as a service’ across the Internet to multiple external customers”. Calling on his experience from across the globe he outlined how the flexibility and resilience offered by clouds has helped to transform some government instances via the idea of software as a service and the advent of reactive charging models. He gave the example of Recovery.gov in the US as just one of over 100 Government sites using cloud hosting.

Saving lots of lolly with Learning Pool

Quickly grabbing some connectivity at a friend’s house, so I thought I would share this post – originally published on the Learning Pool blog – outlining just how much money the public sector has saved by working with us to deliver their training and collaboration online.

Enjoy!


Two hundred local authorities in England and Wales have made substantial savings of £36million in their HR budgets over the last three years by using an open source platform to track and monitor delivery of their internal training programmes.

Councils have saved between £46,000 and £100,000 every year by using the Dynamic Learning Environment from Learning Pool. This service was launched in September 2007 and has been bought by small, medium and large public sector organisations. Developed on Moodle, the open source Learning Management System allows organisations to deliver and manage all kinds of learning resources and to track usage while demonstrating return on investment from training spend.

Mary McKenna, Learning Pool describes how using open source software helped:
“Open source software allowed us to create a managed learning platform that we launched on a disruptive pricing model. We set out to save councils money, and we did.”

Learners benefit from built in Web2.0 features such as wikispodcastsdiscussion forums and pollswhich can be switched on as required to provide a learning experience that goes beyond the classroom or, in the case of e-learning, the solitary computer.

The business case for open source

Stories of councils paying exorbitant fees for managing their learning prompted Learning Pool to develop this system for the public service.  Prior to 2007 councils were paying anything from £40,000 for a one year LMS contract without any support or maintenance, right up to £600,000 for the platform plus another £600,000 to implement, as experienced by a large county council in the North of England.  By comparison, the average cost of a Learning Pool DLE is £4,000 per year including set up, configuration and initial training.

Collaboratively created

Moodle was the obvious choice for the technology to underpin the DLE. Created by the open source community, this technology has quickly become the world’s favourite LMS and is deployed in thousands of organisations worldwide, including the Open University. On the first day of the launch over 50 Learning Pool customers signed up to be guinea pigs, thereby demonstrating the clear need for an affordable solution.

Their feedback, critique and requirements shaped the first launch of the platform and has continued to inform its development ever since.

Since those early days not only have no customers cancelled their contracts, over 150 more have signed up and we’ve continued to develop and enhance the platform with new updates to functionality and features, many suggested by customers themselves.

Learning Pool’s Paul McElvaney says:
“We consider ourselves to be an open source success story and we’re really proud of  what we’ve achieved. The DLE we have built gives our customers flexibility and functionality. It’s completely customisable and can be configured to meet the needs of each individual organisation in the public service.”

We work hard so you don’t have to

In today’s environment of efficiency and budget cuts a Learning Pool DLE gives time pressed HR and IT managers the ability to create management information reports to quantify progress against objectives and demonstrate ROI.

And, because the platform is hosted by Learning Pool, there are no tricky firewall or security issues to contend with and no need to worry about rolling out upgrades or software extensions – this is all taken care of centrally by Learning Pool. Feedback from Learning and Development managers who are using the system is positive.

“We’ve realised just how powerful and flexible the DLE can be, compared to our limited LMS experience of just administering learning accounts. The DLE, together with the new version of the authoring tool, will add another dimension to our e-Learning modules.”
Steve Day, Rotherham MBC

“My aim is to change the mindset of staff and managers. Those who think at all about [our DLE] probably think ‘What does it do?’I want to change that to ‘This is what I need to do in my service – how can I get [our DLE] to facilitate this?’ This would be a major step forward to using the DLE as an integral part of the business, something I believe has enormous potential.”
Simon Green, Blaenau Gwent CBC

About Learning Pool

Learning Pool is the only online learning community dedicated exclusively to the public sector. From councils to central government, we provide e-learning courses, a managed learning platform and community-led social learning solutions designed to help public sector organisational change, improve service delivery and build capacity – all with increasing efficiency.

With less than 50 employees Learning Pool is a small, agile and fast paced organisation that bears little resemblance to the Local Government Improvement and Development project where it began. Independent and grown up for four years, we kept the good stuff – the total focus on the public sector, the commitment to collaborative working, not reinventing the wheel and the name and improved the rest – not least our software and customer service.

For further information on Learning Pool’s Dynamic Learning Environment, including costs, please email hello@learningpool.com or call 0207 101 9383.