What I’ve been reading

I find this stuff so that you don’t have to.

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Introduction to Public Sector Digital Engagement LONDON & SE

Tuesday 25th October 2011

Feedback from previous Digital Engagement workshop

The workshop provided me with a better understanding of the advantages & pitfalls of social media – Tourism Development Officer, Ceredigion County Council
The workshop was informative and lent itself well to interaction with well thought out activities – PR Officer, Coleg Morgannwg
Useful insights and experiences shared. Very knowledgable and practical. – Information Systems Consultant, Newport City Council
Dave is very engaging and informative – E-Communications Officer, Mid & West Wales Fire & Rescue Service
Very engaging and knowledgable – Head of Consumer Strategy, Remploy
Interesting. Good use of examples. Relaxed interactive discussions. Good mix of activities & discussions –  PR Officer, Coleg Morgannwg

We are delighted to announce this workshop introducing Public Sector organisations to the opportunity offered by the web and social media to enable effective engagement with citizens and communities.

Facilitated by Kind of Digital’s Director, Dave Briggs, who has a wealth of experience advising government on digital engagement at all levels; from small local authorities to 10 Downing Street – attendees will come away with a full grasp of the background and potential of this work as well as a practical toolkit to get underway.

The agenda, a blended mixture of engaging talks, group discussion and practical exercises, will include the following sessions:

  • How local authorities can use the web and social networks to engage citizens and communities
  • Case studies of good practice use of emerging technology to engage by those involved in local government
  • How to develop a digital engagement strategy for your work
  • Choosing the right tools and approach to meet your objectives
  • Getting around organisational barriers to implementing your plan
  • Further support

As well as the training on the day, attendees will benefit from post-event support and learning. This includes exclusive access to a follow-up web conference and an online support forum.

Click here to book your place.

AGENDA

9.30am: Registration

10.00am: Introductions and housekeeping

10.15am What is digital engagement, and why is it important?

* The background to digital engagemen
* The opportunities it offers for local government

10.45am: Introducing the digital engagement toolkit

* What are the key tools?
* How have they been used across the public sector

11:15am: The importance of a strategic approach

* Why having a strategic approach to social media activity matters
* The best way to balance strategy and experimentation

11.30am: Coffee break

11.45pm: Strategy development workshop – writing your own digital engagement strategy

* Objectives
* Implementation
* Evaluation
* Risk management

1.00pm: Lunch break

1.45pm: Overcoming barriers

* What are the blockers in many organisations for getting social media activity going?
* How to manage them

2.15pm: Planning a social media campaign exercise

* Group exercise to design effective social media projects, using the right tools and involving the right people

3.45pm: Coffee break

3.55pm: Social media question time

* An opportunity to ask questions of the group and facilitator to work out issues in more depth

4.25pm: Close and next steps

* Further online support: webinars and forum

4.30pm: Workshop ends

Delegate Costs : If you book your place before 19th August, you receive the benefit of an early bird discount, so don’t delay!

Early bird price – £200 + VAT
Standard price – £250 + VAT

Address:
CCT Venues Smithfield
2 East Poultry Avenue
London
EC1A 4PT
Map and Directions

Start Time: 9:30 am
End Time: 4:30 pm

Click here to book your place.

CityCamp London

Dominic and his team at FutureGov did a fabulous job of running CityCamp London this weekend.

Sadly I could only make Friday afternoon’s ‘stimulate’ session, which saw a roomful of people at the RSA get together to listen to some great talks about cities, technology and design.

But following the tweets over the weekend for the ‘participate’ and ‘collaborate’ sessions it seems like there was an incredible amount of energy and desire to improve things. It will be fascinating to see what projects emerge from the event.

I must say, my thoughts on Friday were focused around the idea of place, and how places work as systems. I’ve never lived in a city – except on a part time basis when at University – and so I couldn’t help but wonder how an event based around a village, or a market town, would turn out.

Cities, especially vast ones like London, are so big, and so complicated, that they are very difficult to fix, I think. However, whilst villages and towns are obviously on a smaller scale, they also lack the numbers of people wanting to be involved, and having the skills needed to make stuff happen.

This is probably something I need to think about a bit more, and will return to when I have something half-sensible to say.

Anyway, I made some notes during Matt Jones of Berg’s presentation. They are a mixture of things he said, things I wanted to look up and my own thoughts. I’ve pasted them in below the video of Matt’s talk and I will leave you to decide how useful they are.

Matt Jones, Design Director, Berg from aquila on Vimeo.

  • Networked urbanism ? Ruralism?
  • What about villagecamp or towncamp?
  • How do we improve where we live and how does the Internet as a platform support that?
  • Unintended consequences of complex system design. Build it and they come, and you didn’t build big enough.
  • Never waste a good crisis.
  • City (place?) as a system.
  • Use of a system does not equal need for the system.
  • How much is a town or a village a system? Are they multiple systems or one big one? How can the systems be plotted and improved?
  • Government is just a part of these systems.
  • Where does open government fit in? Government must be more open to be an effective part of the system.
  • Data is not truth.
  • The works, Kate ascher (book)
  • Always design a thing thinking about it in it’s next largest context.
  • Shirky – situated software. Look it up. Also the nearlynet.
  • Synecdoche. The part that represents the whole.
  • Open data makes information Hunan scale. Tom Armitage.
  • Hertzian Times (book)
  • Speedbird.wordpress.com
  • Doorway – simon unwin. Porch and doorways – interfaces between public and private.

Learning Pool on tour in September

LP events

September is promising to be a busy month already, with Learning Pool having scheduled in some exciting events for you to come along to.

Firstly, Elaine from our Modern Governor service is hosting a breakfast meeting in Birmingham. Find out what the latest good practice is in supporting school governors and with e-learning:

Second are a pair of breakfast briefings in Scotland. The details are:

At these events you’ll be able to hear all about how learning technology can help your organisation improve and innovative in a climate of budget cuts. Carol Woolley from Worcestershire County Council will be telling her story of how she has used Learning Pool’s services to make her life easier and her colleagues’ lives better; and I’ll be wittering on about something or other too.

Last, but undoubtably not least, is Learning Pool’s fourth birthday party in London. It promises to be a rip-roaring afternoon of networking and interesting presentations, followed by an evening of getting mullered by the Thames. You know you want to!

It’ll be great to see some DavePress readers there!

LocalGovCamp London is on!

We’ll keep it *very* local so as to not get confused with UKGC10.

This will be an all-day event on (or around) 25 Feb in partnership with IDeA. Venue will be Central London. Exact date and location tbc.

Themes will be relevant to anyone working with local government in the social media/digital engagement space. We are aiming to create spaces for discussion and engagement, the sharing of experiences and creation of new ideas. Conversations are encouraged. We will have lots of parallel sessions and break-out spaces. In the tradition of localgovcamps, you set the agenda in the beginning of the morning and afternoon sessions.

Apart from local authorities, MPs, councillors, ICT and social media specialists, we are inviting arts centres and other local heroes to work with us on involving their existing communities in learning how to engage online.

So even if you’re not able to make it for the whole day, come for however long you can!

You can register for your ticket on the Eventbrite page.