Thursday, 2 April, 2026

Disaggregation doesn’t have to mean total separation!

Following the announcements last week of the shape of local government arrangements in various areas, I’ve had to rethink things a bit. The move is clearly towards merging and empowering districts over centralising into unitary counties.

This means an increase in disaggregation. Take the county I reside in, Norfolk, as an example: it is being split into 3 unitaries, which means that services currently delivered by the county (social care, education, highways etc) will in future sit with the new unitaries. Thus these services – with their people, processes, and technology, will need to be split into three. In Essex, they will be split into 5!

This can, though, be made a lot simpler if the councils involved decide to continue to work closely together in the future. On the tech side, this could mean keeping the county digital services as they are – either for a period of time or in perpetuity – as a properly constituted shared service.

LGR does not mean that the new councils can’t share services, capabilities, people or assets. Given the huge amount of change that LGR entails, it might well make sense in some cases for things to be left as they are for a while, because they work as they are, and can be returned to when the dust settles elsewhere.

There’s a danger that if folk get too focused on separation, opportunities to reduce the levels of change, and therefore risk, are missed. It might well be that there are things which aren’t broken and don’t need to be fixed.

PermalinkDisaggregation doesn’t have to mean total separation!

Will Callaghan shares A new flatpack collaborative model for the public sector:

The goal was to identify a ‘flatpack model’ which would make collaboration as easy as going it alone. There are currently 317 councils in England still building or buying almost everything alone. It’s a waste of time and money, and a missed opportunity.

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Tuesday, 31 March, 2026

Giles Turnbull on AI:

I have a feeling that everyone likes using AI tools to try doing someone else’s profession. They’re much less keen when someone else uses it for their profession.

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A new entry in the Digital LGR Playbook has been published: Disaggregating services and data.

Feels like, following the announcements last week, that we will need to write a lot more on disaggregation as it seems like single-unitary counties are not going to be the thing.

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Friday, 27 March, 2026

When Nick and I started planning LGRCamp, we knew we wanted the audience to be local government folk only – plus a smattering of other bits of the public sector who have an interest. Of course there are suppliers who want to be in the room, but for a first event of this kind, there needs to be separation between the community and the commercials, to build trust. So, suppliers can come along, but they have to pony up to support the event, and they have to play by the rules.

That hasn’t stopped several commercial enterprises registering anyway, and It amuses me greatly to see them describing themselves as “other public sector” or “non-profit” or even as a council to try and slip through the net.

I’m all for building bridges between the buyers and sellers of digital products and services in the sector, but seriously, this is not helpful.

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Wednesday, 25 March, 2026

Really nice in depth case study looking at how Milton Keynes City Council transformed their planning services, using Arcus Global’s tech:

Legacy back-office systems are holding many planning departments back—slowing processes, frustrating staff, and limiting the ability to deliver efficient, modern services for our communities. Replacing them is no small task; for most councils, it feels like a mountain to climb. But it can be done. This case study shows how Milton Keynes City Council took on the challenge, navigated the risks, and is transforming its planning service with a new cloud-based platform. It is proof that while digital transformation is hard, it is not impossible.

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Tuesday, 24 March, 2026

Richard Pope – Unified inboxes, streams and augmentation:

The idea of a unified inbox for government is not a new one. Many governments around the world have developed one, as have public organisations like the National Health Service in England, which has a unified inbox for patients. Many commercial services, like banks, have them too.

Rather than seeing unified inboxes as a desirable end state, I argue that we should see them as a staging post to something else and a tool to further unbundle services. And that, long-term, we will come to see them as representing a missed opportunity.

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Friday, 20 March, 2026