There’s an increasing amount of talk in digital circles about low code. These are systems for building systems: ways of using simple drag and drop interfaces to build out workflows and databases to deliver business processes. Some low code platforms of note include Matssoft, Mendix and Outsystems amongst many. There are also a number of more traditional forms and workflow packages that market themselves as low code – whether they are or not I’m never entirely sure. Perhaps it doesn’t matter.
At Adur & Worthing, Paul introduced Matssoft. The team there has built a range of apps, including ones handling HR processes, waste services, asset management, FOI and complaints handling, and a range of housing services. There’s details on Paul’s blog, and it is a great example of how a corporate commitment to a new way of building software to deliver services can see real improvements and innovation.
One of the marketing messages many low code vendors like to trot out is that around the idea of being able to do away with developers. Having managed a rollout of low code and attempted various projects myself, I am not convinced of that. I’m reasonably tech savvy, and yet have never personally been able to build a functioning bit of software with a low code platform. My brain just isn’t wired in the right way. Largely this is because, at a fundamental level, most low code is a front end to a database, and designing databases well is a skill, if not an art.
So I don’t think low code is a way for organisations to dispense with developers. Instead, it can change what developers do, and speed up the process of getting ideas made into working software. They are especially useful, I think, at the beginning of a transformation programme, perhaps when one is looking for some pilot projects to prototype approaches and methods. Buying handful of licences for a low code platform and churning out a few apps saves a lot of bother compared to procuring some heavy IT designed for some future model that may or may not ever happen.
Low code, in my view, is best suited as a way of quickly building out bespoke workflows that don’t fit easily into an existing line of business system or platform.
For example, most organisations are chock full of spreadsheets and databases (whether made in Access, or a Visual Basic/SQL server concoction) doing small but vital pieces of work. These are often stored in network drives and digital or IT teams may not even be aware of their existence. They also don’t have the advantage of being cloud native apps, with reduced capability when it comes to mobility, usability on a range of devices and can have a high maintenance overhead.
So overall I am a supporter of low code and encourage organisations to explore how it can help consolidate that morass of unknown Excel and Access based workflows into a more modern, usable and less risky platform. But don’t expect necessarily to be replacing big line of business systems overnight, nor saving money by reducing your developer headcount.