Police, Twitter, and riots

Really pleased to be able to publish this post from Cisco’s Jeremy Crump on the use of Twitter by the police, with specific reference to the recent disturbances in London, Birmingham and other cities. The widespread use of social media has been a significant feature of the riots in England over the last week. Looters … Keep reading

Public Sector Web Network events

Just a quick pimp of some of the great events we’ve got lined up in September through the Public Sector Web Network: Tuesday 6th: Digital Engagement Workshop – Wales. Find out more. Monday 12th: Digital Engagement Workshop – Birmingham. Find out more. Thursday 22nd: Social Media for Emergency Planning & Resilience – Leeds. Find out … Keep reading

Too busy for Twitter?

A common risk associated with public bodies engaging online in spaces like Twitter is that there’s too much interaction to cope with. It’s something that often gets raised when I am talking with clients. E-government bulletin covered the issue recently: A second delegate from an NHS hospital trust told the group that her communications team … Keep reading

What is Facebook?

Here’s the latest of our mini-guides to social technology, where we have had a go at explaining what Facebook is all about. It’s embedded below, but if you can’t see it, you can visit the Kind of Digital site and download the PDF. What is Facebook? View more documents from Kind of Digital