An online notebook
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An online notebook
I know that many organisations are still designed around that hierarchy but if your goal is to end up with an organisation that is less silo’d at the same time as being more collaborative, adaptive and flexible it seems sensible…
Marrying agile habits with traditional local government governance is easier said than done. If we’re not careful, bringing in agile can add another layer of governance, where stand-ups become daily team meetings and show and tells become programme boards and…
Low-code development platforms are emerging as a key strategy to accelerate app delivery to support digital business transformation. And they have the potential to make software development as much as 10 times faster than traditional methods. Original:
Original:
Today, the picture is very different. Socitm policy advocates ‘smart sourcing’ as critical for successful ICT delivery – more aligned with common sense than past Whitehall policies. This is particularly important today, with cloud models offering more flexibility in scale…
Having lots of features is one thing, winning adoption is another. Microsoft lacked a unifying piece that would integrate these various elements into a form that users could easily embrace. Teams is that piece. Introduced in March 2017, I initially…
But the real answer to the question depends on how IT is defined. If narrow definition is used and IT is taken to mean nothing more than base infrastructure, then Carr’s viewpoint remains correct. If, however, the definition of IT…
They’re part of “working in the open”, sure. Showing what you’re doing, and that you haven’t (yet?) replaced everyone by robots. But corporate blogs that are consistently a good read, and not done by a tiny start up, are not…
Writing great APIs demands we use a range of techniques to improve the way we write code. Pair programming, test-driven development and coding in the open are all important attributes of writing great code and therefore making our APIs reusable…
There should be a situation where outsourcing in the public sector can be managed appropriately and used to complement in-house service delivery and policy-making. The problem is that such a balance demands in-house skills – and we outsourced all of…
The Anchorage payroll project, now in its seventh year and with costs ballooning from a projected $10 million to over $80 million provides a solid example of how to guarantee an enterprise project failure. Original:
We need to prepare for a world where people might not access GOV.UK through their computer or smartphone, but could be using Alexa, Google Assistant or some technology that hasn’t even been created yet. We need to make GOV.UK understandable…
This was originally published as the lead article in my weekly email newsletter. If you’d like to get more of this sort of thing on a regular basis, sign up! Most of the stories about what organisations are doing on…
Doing things better is hard because it presupposes you know what you are doing and why you are doing it. You have to understand and be clear on your goals and your vision, and the outcomes you want your projects,…
It’s time to reconsider the SaaS model in a modern context, integrating developments of the last nearly two decades so that enterprise software can reach its full potential. More specifically, we need to consider the impact of IaaS and “cloud-native…
Right now, there is growing interest in the role that learning can play in organisational change, but we are starting from a place where learning is seen as separate to the practice of work, and also something different from more…
The digital commons has become a common problem, clogged by disinformation, stripped of privacy and squeezed by insatiable shareholders. Online propagandists stoke violence, data brokers sway elections, and our most intimate personal information is for sale to the highest bidder.…
I’ve been prompted by some discussions on LinkedIn to write briefly here about CRM – or customer relationship management to give it its unabbreviated title. The idea behind CRM is that an organisation can record every interaction it has with…
This is our first Salesforce integration, and it was made possible through the use of an API, developed by Rutland’s own tech team. At our end, all we had to do was write the code to integrate with it, and…
Transformation is a world away from simply polishing the way things are currently done (the “lipstick on pigs” approach – the tired web- and form-based service design ethos of the past few decades, stuck Groundhog Day-like inside the broken silos…