An online notebook
I wrote a thing for the Guardian’s Public Leaders’ Network: The explosion in online innovation throughout public services is seeing more and more activity taking place on the net, whether via interactive websites, or mobile applications. Networks such as Twitter and Facebook provide opportunities for knowledge sharing and problem solving on a scale unimaginable previously … Keep reading
More examples of advice and guidance on using social media tools in government, this time from New Zealand. The first bit is the High Level Guidance, described as helping: organisations when they are trying to decide if they should use social media in a communications, community engagement, or a policy consultation context. It is intended … Keep reading
The Canadian government has shared their – somewhat lengthy – “Guideline for External Use of Web 2.0” online. Well worth checking out if you are designing your own organisation’s policy on this stuff.
One of the more popular things I have written is the guide to using Twitter in the public sector, published by my good friends at Learning Pool. It was first produce a couple of years ago and was due an update, which has finally happened! You can download the new version from the Learning Pool … Keep reading
Today I gave a talk at the CIPR public services communications conference. In case they are handy, here are the slides: Getting digital engagement right View more presentations from Kind of Digital.