If this then that

Here’s another cool little tool. ifttt, or ‘if this, then that’ is a way of automating tasks across your social networks. It describes itself as ‘digital duct tape’. It basically allows you to set rules and actions to happen whenever you interact online. One example described on the site is creating a task that whenever … Keep reading

ACAS’ social networking guidance

ACAS – the Advisory, Conciliation and Arbitration Service, who you’ve probably heard of on news reports about negotiations between employers and unions – have published some guidance for employers on how to manage staff use of these sites at work. Smart phones, internet, tweeting, blogging – we have accepted all of these innovations, and many … Keep reading

Police, Twitter, and riots

Really pleased to be able to publish this post from Cisco’s Jeremy Crump on the use of Twitter by the police, with specific reference to the recent disturbances in London, Birmingham and other cities. The widespread use of social media has been a significant feature of the riots in England over the last week. Looters … Keep reading

Too busy for Twitter?

A common risk associated with public bodies engaging online in spaces like Twitter is that there’s too much interaction to cope with. It’s something that often gets raised when I am talking with clients. E-government bulletin covered the issue recently: A second delegate from an NHS hospital trust told the group that her communications team … Keep reading