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New book from Public Digital, might well be worth an order: Shaping technology for transformation.
An online notebook
Get posts sent to your inbox:
An online notebook
New book from Public Digital, might well be worth an order: Shaping technology for transformation.
Another Tuesday posting! Weeks are flying by. I guess this is part of getting older. That and getting increasingly bad at remembering, well, anything.
This week’s worky highlights:
Not really work stuff:
Media consumption:
Carol from the team at Luton blogs about the new telephony system implementation:
When we kicked this off, it wasn’t just because our old Avaya system was outdated; it was because colleagues were struggling with tools that didn’t support how we work today.
We needed something more reliable, more flexible, and far easier for staff and residents to engage with.
Love that new voices are being heard, about a whole range of different types of work. Blogging isn’t just for the web team!
The LGA have released their toolkit for local government reorganisation (LGR). There’s not much digital in it – largely because that will be covered in detail in MHCLG’s DDaT LGR playbook, which I have been working on with the team for the last few months.
More blog tweaking. I’ve added an email subscription option so readers can get news posts from here in their inboxes automagically. Just use the sign up box in the header of the site on desktop, or on mobile the same form is on the contact page.
It uses the Jetpack plugin, which I have always been nervous of – because of bloat – but having played with a few options, it really is the easiest to set up and maintain. I’ve turned off as many of the other features as I can, so hopefully performance isn’t affected too much.
(There’s also a thing for me about Jetpack which makes it slightly contradictory to self-hosting my blog. Jetpack ties you in to the WordPress.com platform – so it makes me wonder what the point is of not hosting there in the first place!)
One thing is that it defaults to sending post individually, which might get annoying. On your first email on subscribing you get a button to press to manage delivery – I suggest you switch to daily! Sadly I can’t amend the default.
Catherine Howe – Head towards the North Star:
Some of the shifts we need to make are very much rooted in public service; better coproduction with communities, prevention at scale and deep modernisation of technology and practice. Some of this I wrote about in my last post. Other shifts are more in response to bigger change and what a modern workforce needs to thrive; how we become more inclusive internally and externally, how we provide an environment where learning is embedded in how we work as a way to underpin a more adaptive organisation, how we make hybrid working genuinely work for people.
If only every chief exec was so thoughtful, and open!
Government IT project disasters are by no means a thing of the past:
The PAC’s latest report reveals that NS&I has spent an estimated £111 million on the programme by March 2024, yet it remains unclear how much has been spent in total or what the final cost will be. Despite five years of development, NS&I still has no agreed integrated plan, and a draft produced in late 2025 suggested the programme would not be completed before March 2028, later than originally planned. The PAC has expressed concern that NS&I’s attempts to compress the timeline further may not be realistic.
A small piece of blog housekeeping: I just went to search for something I wrote years ago on here and realised in my last redesign I didn’t add an easy to find search function.
So, I bunged the default theme search modal thingy into the header for desktop users, which served my purposes. But sadly mobile users wouldn’t see this, as they can a hamburger style menu with only page links in it.
To fix this, I created a page with a search box on it, and linked to it from the mobile-only burger menu.
A Tuesday posting but I don’t suppose anybody minds – most of this was written last week though, promise.
This week’s worky highlights:
Not really work stuff:
Media consumption:
We also took a family day out for a tramp round the grounds of Oxburgh Hall, which was very nice for blowing away some cobwebs, and quality family time.

New post from Atika on the Luton blog – Full steam ahead!
New posts filled, skills assessments, meeting room envy, change agents and champions and AI Club. What a start to 2026!