SensibleTech
I’ve started up a new site recently, which I’ve called SensibleTech. The aim is to share the stuff I’ve learned over the last decade or so of doing digital in public services. I reckon most of the things that are…
An online notebook
An online notebook
I’ve started up a new site recently, which I’ve called SensibleTech. The aim is to share the stuff I’ve learned over the last decade or so of doing digital in public services. I reckon most of the things that are…
It’s taken a while to record the second CDO Chat video, but today I finally had the joy of an hour of Ben Unsworth‘s virtual company! Ben has done loads in digital government, including stints at the Home Office and with…
I am looking to recruit a small group of digital doers across local gov to help me test an idea I have had – for a virtual coaching group. What I think this looks like is maybe a group of…
As mentioned in this post, I have started to find some time to read a bit more, and to bookmark useful stuff. Here’s what I have found in recent days (if I am honest, less than I would have expected…
We first talked about updating the service standard around a year ago. Since then, we’ve talked to hundreds of people in central and local government. It’s still a work in progress, but we think we’re getting close to a final…
…a set of questions to help get to the why, as well as the what, of digital transformation. Original:
I was interviewed by Vicky Sargent again for her Interesting Times podcast. We talk about digital transformation in local governments, focusing on Adur & Worthing Councils and Hackney Council. You can listen to the podcast, and subscribe to future episodes,…
We need to prepare for a world where people might not access GOV.UK through their computer or smartphone, but could be using Alexa, Google Assistant or some technology that hasn’t even been created yet. We need to make GOV.UK understandable…
Doing things better is hard because it presupposes you know what you are doing and why you are doing it. You have to understand and be clear on your goals and your vision, and the outcomes you want your projects,…
Right now, there is growing interest in the role that learning can play in organisational change, but we are starting from a place where learning is seen as separate to the practice of work, and also something different from more…