Things I’ve seen that are worth sharing.
The Policymaking / DDAT Divide – Jerry Fishenden
Despite politicians’ grand ambitions for DDaT since at least 1996, it’s had relatively little impact on radical government renewal and reform. Yet the political ambition has remained fairly constant during these 26 years: to ensure users are the focus, not providers; to design services more closely around people’s needs and lives; and to deliver more effective, and higher quality public services.
Think Links icebreakers a Miro board template that you can use – Emily Webber
These two quick lateral thinking icebreaker games will help participants flex their creative thinking muscles before jumping into your workshops. I love that they help get people checked into the session and open up new ways of thinking, particularly good if you want creativity in your workshop.
How we’re building our data platform as a product – Osian Llwyd Jones
While companies large and small have made considerable gains in building a scalable and sustainable architecture, we’re left with the uncomfortable questions: is what we’re doing truly providing value? Do we really know who our users are and understand their needs? If so, can they generate insights in a fast and reliable way? As long as users don’t complain and pipelines don’t fail, does that mean all is well? For all our investment in data, are we seeing the return?
The Birmingham Digital Approach – Peter `Bishop
As we enter this new phase, I am keen that we now move away from being seen as just an IT provider to the rest of the council to one where we can start to work more collaboratively in partnership with our service leads so that we prioritise, manage our demand, design and shape and build great digital services together; a place where we cultivate and nurture an environment of working in the open; grow our digital talent and become centres of excellence of good practice across our various digital and technology disciplines.
Sharing our new user research templates and guides – Helen Calderon
Today we’re sharing the first of our new user research templates and guides. We designed these for teams working within the council, and they can easily be adapted for teams working in other councils. You’ll find these on GitHub. Download them, make them your own, and let us know if we can make them even better.
While you wonder where on earth the sun has gone (and I don't mean from the accurate depiction of the solar system above) here are some interesting things to read.
- There are many tech roles going at Guildford Borough Council – take a look and best of luck if you go for one. If you're on the lookout for a job, don't forget Jukesie's email list.
- Eleven exercises for more efficient, productive, and creative meetings – a few years ago my son asked me what I did at work. I wittered on a bit about digital, strategy and running a service; but he interrupted me and asked what I actually physically did. I had to answer that I read and wrote emails, and that I went to meetings. The second thing would be much improved if I started making use of some of the ideas in this article.
- Businesses are using 'digital transformation' purely for marketing purposes, says Co-Op CDO Mike Bracken – there's a nice summary in here on why transformation isn't about merely digitising existing processes but taking a harder look at operating models and culture. Bracken identifies three barriers – first that changing culture is really hard, second that leadership views digital just as better IT, and third (as it says in the headline) that some organisations just use the D word for meaningless marketing.
- GDS wants IT suppliers to use its GaaP products – but won’t offer service guarantees – interesting take on the Governmant as a Platform programme at GDS and hints at some of the difficulties involved in creating new capabilities rather than consuming them from the market. Supporting products is really hard, particularly in the 'enterprise' environment where expectations are high.
- The GDS Academy is here – a more positive GDS story. The DWP digital academy has been given a makeover and now is the GDS Academy. Having a consistent way of delivering good quality learning to folk on the important bits of what digital is all about is one of the missing pieces of the jigsaw for many organisations and this is one of the few attempts to get it done at scale.
As always, these have mostly all been tweeted during the week, and you can find everything I’ve found interesting and bookmarked here.
I’m giving a talk today at a conference in Norwich for parish and town councils and one of the things I want to do is just to share some really simple ideas on how councils could get some online interactivity going.
One of those ideas was to tweet meetings. I asked my network on Twitter for examples, and was deluged!
I’ve used Storify to collect them all together, and have embedded it at the bottom of this post. Storify seems a great way of dragging tweets (and other media) together – ideal indeed for covering meetings!
It seems like there are different approaches being taken, mainly around who does the actual tweeting. Is it council officers? Councillors themselves? Journalists? Citizens?
Have a read through and see what you think.
[Something is going wrong with this again. For some reason this hadn’t been posted before now.]
I find this stuff so that you don’t have to.
You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.
You can also see all the videos I think are worth watching at my video scrapbook.