Full time at the Pool

2010 sees the start of a new adventure for me, as I leave the world of freelancing behind and start full time with Learning Pool – who I have been working for on a part time basis for the last…

Social processes

The following presentation was linked to by Dennis Howlett, who said: The…slideshow from Mark Masterson makes the point that when dealing with exceptions, the best tools available to us are the knowledge that resides in people’s heads. Ergo – the…

Jakob Neilson on intranets

Jakob Neilson has some good stuff in his yearly roundup of intranet trends: Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content.…

Is government a knowledge business?

Enterprise 2.0 is a label Andrew McAfee coined to describe the use of collaborative tools within large organisations, focused on the benefits this offers to non-technical managers rather than technology-for-technology’s sake enthusiasts. In other words: blog, wikis, forums, and social…

Importance of mobile

Mobile platforms are going to be ever-increasingly important to government, not least in terms of communicating and consulting with citizens – especially in terms of engaging with the disadvantaged who are more likely to have a mobile phone than a…

Lee Bryant on leadership

I keep returning to this post by Headshift’s Lee Bryant, on leadership in the networked society. It’s big, meaty and good. My starting point was the myth that leadership is somehow less important in new, networked organisations. Not so. If…