groundswell – Dave Briggs

Open Leadership

Am reading an excellent book at the moment – Open Leadership by Charlene Li.

Fans of dead-tree web 2.0 reading will be familiar with Groundswell, which Li co-authored and was chock-full of interesting case studies – mostly from the US private sector – around how collaborative relationships with customers, often using the web as a platform, lead to success.

Here’s some of the blurb for Open Leadership:

Open Leadership reveals step-by-step, with illustrative case studies and examples from a wide-range of industries and countries, how to bring the precision of this new openness to both inside and outside the organization. The author includes suggestions that will help an organization determine an open strategy, weigh the benefits against the risk, and have a clear understanding of the implications of being open. The book also contains guidelines, policies, and procedures that successful companies have implemented to manage openness and ensure that business objectives are at the center of their openness strategy.

It’s a great read too. One of my favourite bits is where Li lists early on five new rules for leaders to bear in mind when managing relationships:

Respect that your customers and employees have power
Share constantly to build trust
Nurture curiosity and humility
Hold openness accountable
Forgive failure

Hear, hear!

You can get a flavour of the book with this free snippet:

Open Leadership Introduction

View more documents from Charlene Li.

Bookmarks for March 8th through March 13th

I find this stuff so that you don’t have to.

Roundup: Social Media Monitoring Tools – WebWorkerDaily – Useful list of dashboard-like monitoring tools.
It is not about our App, It is about the User’s Data and Context | Zoho Blogs – “…whichever app the user happens to be, it pulls relevant information from other apps, and displays it in the right context”
Google Apps Marketplace – “The Google Apps Marketplace offers products and services designed for Google users, including installable apps that integrate directly with Google Apps.”
Google Reader – Play – “elcome to Google Reader Play, a fun, fast way to browse the most interesting stuff on the web, personalized just for you. We’ll keep track of the things you star, like, or share, and we’ll show you more stuff you’ll like the next time you use Reader Play.”
Plan for Welsh councils to work together collapses – “Local government reorganisation which cuts the number of councils is the only realistic option.”
Crown Copyright switches to Creative Commons – Information World Review – “Click-Use, the licence that for the last decade has authorised anyone to reuse government and Parliamentary information, is to be phased out by May.”
Google – public data – “The Google Public Data Explorer makes large datasets easy to explore, visualize and communicate.”
Steve Bridger › Putting your people at the heart of your social media strategy – “This was the title of a talk I gave at the end of February and I think it is important, and frankly, worth repeating over and over.”
Social Media Resources – The Altimeter – Useful wiki, full of lots of social media goodness.
publicSIRO – Public Sector Information Security News – New blog from Ian Cuddy cataloging public sector data losses.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.