Bookmarks for April 30th through May 14th

I find this stuff so that you don’t have to.

  • Should the Public Sector pay for Content Management Systems? « Carl’s Notepad – [with open source] "You will still need to consider the integration aspects but open source products are far more likely to integrate (openness is key) then the big supplier products (no motivation to integrate)."
  • Office 2010: the SharePoint factor – "The simple conclusion then is that to make sense of Office 2010 you need SharePoint 2010. The snag is that SharePoint is not something to roll out casually. Although it has a huge number of interesting features, it is also complex and easy to break. "
  • No Overall Control – a Future State of ICT – "To really address the gap between people in ICT and people who work in the Business (people outside of ICT) you actually need to start moving the competencies that IT Professionals have into the Business."
  • The Fate of the Semantic Web – "While many survey participants noted that current and emerging technologies are being leveraged toward positive web evolution in regard to linking data, there was no consensus on the technical mechanisms and human actions that might lead to the next wave of improvements – nor how extensive the changes might be."
  • tecosystems » I Love WordPress But… – "the reasons we self-host our WordPress instances are being eliminated at an accelerating rate"
  • Meatball Wiki – "Meatball is a community of active practitioners striving to teach each other how to organize people using online tools."
  • Amazon Pursues The Feds and the Potential Billions in Cloud Computing Services – ReadWriteCloud – "Amazon is quietly pursuing the multi-billion dollar federal cloud computing market, intensifying an already fast accelerating sales and marketing effort by Google, Microsoft and a host of others."
  • What’s Wrong With CSS – "Most of all, what I've learned from this exercise in site theming is that CSS is kind of painful. I fully support CSS as a (mostly) functional user interface Model-View-Controller. But even if you have extreme HTML hygiene and Austrian levels of discipline, CSS has some serious limitations in practice."
  • WordPress-to-lead for Salesforce CRM – "People can enter a contact form on your site, and the lead goes straight into Salesforce CRM: no more copy pasting lead info, no more missing leads: each and every one of them is in Salesforce.com for you to follow up."
  • A Collection of 50+ Enterprise 2.0 Case Studies and Examples – Nice resource. Some great examples in here.
  • Headshift Projects: Projects by Sector – Nice collection of social software case studies.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Productivity, responsiveness and lighter weight

I rather like this, from Gartner’s Mark McDonald:

While the future will require IT to deliver enterprise specific strategies and initiatives there are a few considerations to keep mind:

Bookmarks for April 19th through April 23rd

I find this stuff so that you don’t have to.

  • Open innovation, why bother? – 100% Open – "…if open innovation is to deliver sustainable business advantage then we need a better understanding of what motivates contributors to these initiatives, else there is a risk of a backlash against them…"
  • Docs.com – MS Office + Facebook beats Google Docs? Am not convinced!
  • TALKI – The easiest way to embed a forum – Embed a forum on your website – just like that! Users can sign in with Facebook, Twitter or Google accounts.
  • Government 2.0 Can and Must Save Money – "I think that the current shortage of resources and a sometimes dramatic budgetary situation can be a powerful incentive to make this change happen, to tap into the creativity of employees as well as external resources." YES!!!
  • Red Sweater Blog – Apple Downloads – VERY interesting – is Apple going to go down the App Store route for vetting Mac software now, too?
  • HTML5 presentation – "Slideshow-style presentation on HTML5 made using HTML5."
  • CDC Provides a Great Example of What Social Media Is About – "CDC’s strategy puts them in a better position to identify patterns where trust may be shifting elsewhere early enough to take action: many other agencies worldwide, which just care about publishing data and creating their Facebook pages, will be taken by surprise."
  • data.lincoln.gov.uk (beta) – Lincoln City Council start publishing data publicly – great work, and props to Andrew Beeken who must have driven this through.
  • Simplifying the social web with XAuth – "We think that XAuth can simplify and improve the social web, while keeping your private information safe. This is just one of many steps that Google is taking, along with others in the industry, to make the social web easier and more personalized."
  • Open Government and the Future of Public Sector IT – Great talk from Microsoft's Dave Coplin.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for April 11th through April 16th

I find this stuff so that you don’t have to.

  • A New Approach to Printing – “a service that enables any application (web, desktop, or mobile) on any device to print to any printer.”
  • Governments and Citizens: You Don’t Own Your Tweets – This is a really interesting piece on ownership of online content.
  • Beauty is the new must-have feature – “I’m predicting that we’ll start to have a non-functional requirement around making beautiful experiences when we build systems, and that we’ll be rubbish at it when it happens.”
  • Follow Finder by Google – “Follow Finder analyzes public social graph information (following and follower lists) on Twitter to find people you might want to follow.”
  • Enterprise 2.0 and improved business performance – “Despite growing evidence, which I’ve presented here and elsewhere, there still remains for many people a real question about the overall ability of social software to improve how organizations get things done.”
  • calibre – E-book management – Really handy (for a Kindle owner, anyway) open source, cross platform ebook conversion tool.
  • Why does government struggle with innovation? – “If innovation is becoming a core attribute required by government organisations, merely to keep up with the rate of change in society and the development of new ways to deliver services and fulfil public needs, perhaps we need to rewrite some of the rulebook, sacrificing part of our desire for stability in return for greater change.”
  • The Biggest Obstacle to Innovation – “There are many candidates for the biggest obstacle to innovation. You could try lack of management support, no employee initiative, not enough good ideas, too many good ideas but no follow-through just for starters. My nominee for The Biggest Obstacle to Innovation is: Inertia”
  • Lichfield District Council – Open Election Data Project Case Study – “An early adopter Lichfield District Council has been actively sharing a range of local data for some time. In March 2010 the Council was the first authority to make its local election results openly available as part of the Open Election Data Project.”
  • Google Docs Gets More Realtime; Adds Google Drawings To The Mix – Me likey!
  • YouTube – SearchStories’s Channel – Make your own Google search story video – like in the Superbowl ad. Cute.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for April 5th through April 10th

I find this stuff so that you don’t have to.

  • Social Media Security – "We have found a huge lack of accurate information around security issues and awareness of social media. This website aims to help educate users of social media of the threats, risks and privacy concerns that go with using them."
  • E-government is not a financial cure-all – "Whoever is in charge after 6 May, I expect the drive towards "smarter government" (or whatever catch phrase replaces it) to continue. There are simply no other tools in the box. But whoever is in charge will avidly wish someone had made a bolder start while the going was good."
  • bantApp.com: Bant Diabetes Monitoring App for the iPhone and iPod Touch – Interesting iphone app for diabetes management, via @robertbrook
  • Two models of open innovation – "Based on our recent experience of working on open innovation projects, and also building upon a great paper by Kevin Boudreau and Karim Lakhani, we have concluded that there are two distinct ways of doing open innovation – creating competitive markets or collaborative communities"
  • Let government screw up – "I have the opportunity to speak to groups across government about the benefits, challenges and potential costs of social media. In the face of institutional anxiety, I’ve argued that social media is a positive environment that encourages experimentation. In fact, online users are willing to accept mis-steps and stumbles from government organizati0ns simply because it demonstrates initiative and ambition, if not expertise."
  • Project Spaces: A Format for Surfacing New Projects – home – "The event format I'm calling Project Spaces has emerged from working with various collaborators to facilitate events for communities actively engaged and committed to finding better ways to do things."
  • Can Open Office Escape From Under A Cloud? – "I do see a future for Open Office in the enterprise — one that’s closely tied to integration with collaboration, content management, and business processes and facilitated by the likes of Oracle and IBM."
  • A democratic view of social media behaviours – Interesting action research post from Catherine – plenty to chew on here.
  • Digital exclusion, porn and games – "I wonder if – as with mobile phones – there’s a certain, influential generation that see the technology as being more than just a technology. And instead, a marker for a whole way of life they just haven’t accepted yet."
  • Social media measurement – Great stuff from Stuart Bruce – debunking a few myths and some marketing BS.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for March 30th through April 5th

I find this stuff so that you don’t have to.

  • The Collapse of Complex Business Models « Clay Shirky – Awesome stuff from Shirky.
  •   Reflecting on my MSc research by Michele Ide-Smith – "By researching the attitudes and perceptions of authorities and citizens I hope to gain a better understanding of perceived barriers, threats and opportunities of using social media for community engagement"
  • Cinch – "Cinch is a free and easy way to create and share audio, text and photo updates using your phone or computer. Cinch enables you to capture and report on your experiences in a way that simple text just can't do. Using a simple interface, you can make and broadcast your content creations through Facebook, Twitter, CinchCast.com and more."
  • The State of the Internet Operating System – O’Reilly Radar – "Ask yourself for a moment, what is the operating system of a Google or Bing search? What is the operating system of a mobile phone call? What is the operating system of maps and directions on your phone? What is the operating system of a tweet?"
  • Penval’s Digital Inclusion Manifesto – Well done Paul Nash. This is what the digital inclusion debate needs – proper, thought through ideas. Genuinely constructive contributions. Not just people bleating about the problems.
  • tecosystems » Forking, The Future of Open Source, and Github – Is the future of open source going to be based on communities such as Apache and Eclipse or will it be based on companies that sell open source? Neither.
  • Dr Dennis Kimbro & his views on recruitment – Really interesting and thought provoking piece on talent management, and attitudes to it, in local government.
  • In quest of simplicty – "We expect IT to be complex and costly, but the lesson of the past 5 years in IT – where we’ve seen the consumerization of enterprise IT (“enterprise” is often a coy way of saying “this has to be complex and expensive – no questions!”) – is that IT can be both simple and cheap."
  • Law and social media – dull but important – "Social media throws up issues of privacy and identity which are far more complex when you have a complete record of someone’s time online and a also a need to balance the personal with the professional roles of an individual. "
  • Powerful petitions with real teeth set to bite – "Local people can now demand their councils take action on underperforming schools and hospitals, drink disorder, anti-social behaviour and other concerns under new rules giving real power to local petitions, announced Communities Secretary John Denham today."

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for March 18th through March 20th

[Something is going wrong with this again. For some reason this hadn’t been posted before now.]

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for March 16th through March 18th

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

Bookmarks for March 8th through March 13th

I find this stuff so that you don’t have to.

You can find all my bookmarks on Delicious. There is also even more stuff on my shared Google Reader page.

You can also see all the videos I think are worth watching at my video scrapbook.

LocalGovCamp Lincoln

Last Friday saw LocalGovCamp moving to Lincoln for the first of the follow up days. Learning Pool were happy to help out with some sponsorship of the event, which was marvelously organised and convened by Andrew Beeken of Lincoln City Council.

do councils need websites? #localgovcamp

The day was an enjoyable one, with plenty of interesting sessions, including one facilitated by Fraser Henderson on ePetitions – an issue I have a professional interest in – and commentable consultations by Joss Winn.

@josswinn talks commentable docs at #localgovcamp

Some great write ups of the event have already been posted up by Sarah and Andrew – and I’m sure there will be others.

The day was more obviously web focused than the Birmingham event, with many of the attendees coming from web teams. Nothing wrong with that – although the focus at times was more on making local government websites better, rather than making government better. Perhaps the fact that I have never worked on a web team means I’m a little distant from some of these conversations.

That the web will play an increasingly important role in the way councils and people interact with one another is a no-brainer. But more interesting to me than how that will work technologically is how it will fit within the culture and processes of local government – or how local government must change to fit with the new ways of working.

Another example was the session on hyperlocal blogging and local councils’ relationship with bloggers, which spent quite a bit of time discussing issues of judgements of quality and the need for editing and the relevance of the journalist in a networked society. Again, the real issue for me is the fact that outside the main urban areas, local newspapers are dying out and will continue to do so – and how will this affect the attitude local authorities have towards reputational risk, so much of which is focused not on the needs of the organisation or the people it serves but on what might appear in the local rag the next morning?

ePetitions are a good example. How hard is it to build an ePetitions system? Not very. What’s harder, and more interesting, is how you fit those ePetitions into the democratic and governance arrangements of the local authority.

This kind of ties in with the discussion on OpenSocitm about the future of the council, where I wrote the following:

I attended one of the Council of the Future sessions at the conference and found it a little unambitious. Indeed most of the things discussed were those that councils should be doing now – that many aren’t needs to be fixed, but it was hardly visionary stuff. I’m really thinking here of things like selling buildings, paperless office, EDRMS, business continuity, remote working, etc etc.

In fact, local government will be facing a crisis far worse than the current funding situation, which will be focused on staff and people. Look at the demographics of councillors – where are the next generation of people to take on the role once the current incumbents just get too old? Who will there be left vote for?

The problem is the same with officers, if not quite as bleak. There will be a massive churn in the next two years as expensive managers are pensioned off and younger, cheaper people will replace them – assuming those younger and cheaper people exist!

Perhaps this is a chance to rethink the roles played by councils and councillors – perhaps the reason why nobody is interested is because the roles are just wrong for this day and age – ties into Will Perrin’s point that government faced 21st century problems, has 21st century technology available to tackle them, but is lumbered with 19th century governance processes – and so no progress is ever made.

The things that should be discussed when the future of the council is considered should include:

  • Who delivers services – should the council be the retailer or the wholesaler of services?
  • How can councils work more closely with the private and third sectors, and community groups, in terms of carrying out its functions?
  • How can the council manage its information assets in a more open way, to encourage reuse by the community and the adding of innovative value that local gov isn’t able to provide itself?
  • How can councils become more entrepreneurial themselves to help bridge the funding gap?
  • How can customer service, communications and service design be blended into an iterative process to help make sure services deliver what users want?
  • What will the role of councillors be when nobody has the time to attend meetings in dusty town halls? Do we need to rethink the way our local democracy works?

Perhaps one framework to answer these and other questions might be to consider – if you were to start a council from scratch, right now, how would it work? What would it look like? What would you build first – an office or a website?

Am looking forward to these sorts of conversations at future events – and online, of course!