An online notebook
In a fairly complex world, everyone yearns for a simple solution. The one thing they should do to make things better. The single solution to all their problems. Digital transformation is no different, and many of the marketers working in this space know it – that’s why they usually claim that their ‘platforms’ will deliver … Keep reading
Digital tools provide great ways to collaborate online. Whether working with a smallish team to co-create a document, or engaging the wisdom of the crowd to build a list of ideas, the net allows us to work with people at a previously impossible scale. But how to do so effectively? There’s nothing more depressing than … Keep reading
At the DH digital champions summit on Tuesday, during the afternoon open space session, an interesting discussion broke out. One among many, I’m sure! Anyway, what was being discussed was the sheer unusability of government systems and processes. Only, not the ones that the public uses, but the ones that civil servants use. I’ve worked … Keep reading
Light blogging recently, I’ve been gadding about talking at a load of events – which is fun and rewarding in its own way, but doesn’t really help with getting any work done, nor with writing here. Last Wednesday I was at the LGComms seminar on digital communications, and had the opening slot explaining why all … Keep reading
The following presentation was linked to by Dennis Howlett, who said: The…slideshow from Mark Masterson makes the point that when dealing with exceptions, the best tools available to us are the knowledge that resides in people’s heads. Ergo – the argument goes: implement social software as a way of capturing that information for current/later use. … Keep reading