An online notebook
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An online notebook
Carl Haggerty – Introducing the Chrysalis Work: Working in a council right now can feel a lot like being inside a chrysalis. The old shape of things is still visible – job titles, structures, budgets, habits – but much of…
Gavin Beckett – Harnessing the changing landscape of local government to create internet era organisations: Effective responses to complex, long-standing social challenges need to be co-designed and co-produced with people and community organisations that grow from the ground up. Modern…
Richard Pope – Preventative healthcare: designing for the service loop: # – micropost 23148 Katherine Wastell – Every organisation has some madness: If everyone spots the problems but no one takes responsibility, things will only get worse. Accountability is the…
Find and reuse digital service elements is a website put together by some folk at the Ministry of Justice that signposts the user to examples of publicly available guidance and patterns for digital work. Am not entirely sure what I…
Nice, insightful set of principles around how Martin Wright writes his weeknotes: I write about what’s stuck with me when I sit down to write my weeknote. I don’t want to assume what’s important, or interesting enough to weeknote while…
Even if we adopt Tom Loosemore’s definition of digital – and we should – it’s still necessary to interpret it in the context of the service you are looking to digitise. I’ve worked out a really simple framework for thinking…
…a set of questions to help get to the why, as well as the what, of digital transformation. Original:
This was originally published as the lead article in my weekly email newsletter. If you’d like to get more of this sort of thing on a regular basis, sign up! I’m sure folk get bored of people like me banging on…
This was originally published as the lead article in my weekly email newsletter. If you’d like to get more of this sort of thing on a regular basis, sign up! Most of the stories about what organisations are doing on…
In a fairly complex world, everyone yearns for a simple solution. The one thing they should do to make things better. The single solution to all their problems. Digital transformation is no different, and many of the marketers working in…