Local by Social: Networked Innovation

John Hayes from IDeA takes to the platform.

  • IDeA is 11 years old, just like Google
  • 353 authorities, providing 700 services each (in a Unitary authority), 2.1 million people working in local government
  • All these people, services and authorities have things in common – hence the communities of practice
  • Sustainable self-improvement, efficiency and vfm, connecting people to people
  • The CoPs – 60k members, 75k monthly visits, 22k monthly contributions, 1.3k communities
  • New experiences of networking in personal lives – ie consumer social media and social networking – need to replicate within work context
  • Supporting new ways of working through Local by Social book and the councillors guide to digital engagement
  • Recognising the change in behavior and relationships between people, practitioners and communities
  • The cuts! The cuts!
  • Knowledge hub – new CoPs, more open, more integrated. Mashups and benchmarking also feature and use of linked data
  • Less of looking to the centre for ideas, more sharing good practice amongst practitioners
  • Built with the sector, for the sector

Local by Social: Andy Gibson

Now it is Andy Gibson’s turn. He wrote the Local by Social book!

  • Andy is hoping to provide some perspective on all the digital stuff
  • As railroads transformed the way we work and our society, so will the new online tools
  • Imagine a London with no public transport. Would be very different, service provision would be much harder.
  • Comms is fundamental to everything that we do. Move away from broadcasting into a two way conversation.
  • Enabling communities to come together and help themselves
  • Potential to reinvent democracy
  • Opportunity for involvement of service users in design of those services
  • Budget crisis in public services – radical streamlining of government. Crisis is a good time for innovation!
  • Budget issues has brought impetus – the need to do things differently is here, now
  • Money decisions are an indication of priorities.
  • Pressure to innovate means people need to have ideas at the ready. Attitude to risk may shift – do something in a risky way, or don’t do it at all
  • Need for agility, eg in procurement and in development
  • Need for government folk to horizon scan and build the arguments. Need to be ready for when the change happens.

Local by Social: Public Service 2.0

Dominic Campbell is first up. Yay!

  • Dom is going to talk about some of the research he has been doing with Harvard University
  • “This isn’t about technology” – too right!
  • New kind of change facing local gov – one that is web enabled
  • Move to communicative governance from new public management – more about people rather than processes
  • Big society as a banner or brand for grouping together lots of civic activity that’s been going on for a while
  • Fix the system or create a new one?
  • Gov 2.0, transparency and campaigning – Micah Sifry’s branches of we.gov – but misses social innovation and enterprise, says Dom
  • Dom recommends The Power of Social Innovation by Stephen Goldsmith (and I agree, it’s good!)
  • NESTA’s social innovator website is good (link to come soon)
  • Tim O’Reilly – government as a platform
  • Less mob, more flash – flocklocal does flashmobbing for social good
  • Working with social innovators for change – is this just outsourcing by stealth?
  • System world (old school gov) meets life world – such as NHS Choices working with Patient Opinion. Edges of government blurring
  • Collective social action online – Clay Shirky stuff.
  • Local Government in Britain is probably the most vibrant space for discussing and actually doing change
  • Need to connect on and offline… role of mobile… also digital divide
  • “Creating truly new ways of transforming services, governing and creating public value”
  • Networks matter – where are the networks and communities in your area?
  • Service design – rewiring the way government thinks about its customers
  • Need to blend the results and learning from eGovernment with the new social era
  • Dom mentions the safeguarding 2.0 project FutureGov are working on – sounds like good stuff!
  • Human networks matter – what is the social graph of an at-risk child? How can the relationships and information flow be improved within that graph?
  • 1. Lay foundations (digital inclusion, open data); 2. Foster culture change (inside and outside the org, leadership); 3. I missed the third thing, gah!
  • FutureGov is building a social innovation marketplace – called Simpl – for people to post ideas and find or give help. Ready in the summer!

Local by Social

I’m at the Local by Social event today, being run by FutureGov and the IDeA. It should be a lot of fun, and I’ll let you share in that fun by live blogging as much of the event as I can!

Websites I love: Project Gutenberg

Project GutenbergThere are a lot of people who still see the internet as being something that is purely the domain of right-wing lunatics and porn fiends, which is of course a shame. The internet has created, or at least helped to create some wonderful things.

One of those wonderful things is Project Gutenberg, a website which makes available out-of-copyright books for reading on electronic devices. Started in 1971, where texts had to be typed into a mainframe computer by hand, the project boasted 30,000 books by the end of 2009.

Books are made available in a number of formats, one of which is always plain text to ensure it can display on more or less any device. Other formats include HTML and also some of the popular e-reader formats like .mobi and .epub.

Reading off a proper computer monitor is a bit of a nightmare, which is why using Gutenberg’s texts with an e-reader works so well. For me, getting the books onto the Kindle is just a case of plugging the Kindle in and copying the files across to it from my Mac – it takes seconds. Formatting is always pretty good, and it’s a great way of carrying round loads of great books to read, for nothing.

So if you’re ever struggling for great examples of people coming together to do Good Things using the web, don’t forget Project Gutenberg!