What I’ve been reading

I find this stuff so that you don’t have to. Google’s Chromebook set to transform how we think about computers | Technology | The Observer – “On 15 June, Google will officially take the next step on its road to…

FREE listening online webinar

Following up on my post about the importance of listening to what people are saying about you and your organisation online, we’re delighted to be running a free webinar on the subject along with our friends at RepKnight. It’s taking…

Pulling, Not Pushing: How To Make Me Pay Attention

In my previous post about online listening, I mentioned RepKnight, a soon to launch lightweight tool for tracking keywords across social media services. In this guest post, RepKnight’s Lyra McKee talks about getting people’s attention online without irritating them. Social…