An online notebook
Jakob Neilson has some good stuff in his yearly roundup of intranet trends: Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content. Ideas of enterprise 2.0 are leaking into intranet design, and quite right too. As per … Keep reading
Enterprise 2.0 is a label Andrew McAfee coined to describe the use of collaborative tools within large organisations, focused on the benefits this offers to non-technical managers rather than technology-for-technology’s sake enthusiasts. In other words: blog, wikis, forums, and social networks are nice, but what does it mean for a service manager? As always Wikipedia … Keep reading
Mobile platforms are going to be ever-increasingly important to government, not least in terms of communicating and consulting with citizens – especially in terms of engaging with the disadvantaged who are more likely to have a mobile phone than a web-connected computer. But there is another side of this too, which is the role that … Keep reading
The final report from Australia’s Government 2.0 Taskforce has been published. I’ve not had the chance to read it yet, but the summary points sound sane enough: Government 2.0 or the use of the new collaborative tools and approaches of Web 2.0 offers an unprecedented opportunity to achieve more open, accountable, responsive and efficient government. … Keep reading
The Knowledge Hub is a terrifically ambitious project being run by IDeA, in partnership with CLG, to bring knowledge and information sharing to the local government sector. A mixture of technology and capacity building, the aim is to alter the culture of local government, to change the way people in councils think about how success … Keep reading