How to be an everyday innovator

Alongside watching James Graham Gardner’s book on innovation develop online, I was reminded recently about the concept of ‘everyday innovation’ – making innovation something that we all do in our day jobs, rather than something mystical and abstract which is done by pointy-heads in research labs (and alternatively, as more than something as meaninglessly fluffy … Keep reading

Jakob Neilson on intranets

Jakob Neilson has some good stuff in his yearly roundup of intranet trends: Intranet design is maturing and reaping the rewards of continuous quality improvement for traditional features, while embracing new trends like mobile access, emergency preparedness, and user/employee-contributed content. Ideas of enterprise 2.0 are leaking into intranet design, and quite right too. As per … Keep reading